2012 Sonic LTZ, Rear Hatch Will Not Open! Help Please.

[shipshape]

We are now on a road trip and the car has our luggage hostage in the back!
Child lock off and double checked- Child lock works great on back doors.
Double clicked the remote entry many times- everything except back hatch works great
Moved the shift lever many times to make sure it thinks it is in park
Key in, key out, motor running,motor not- still hit the button on the trunk- no noise at all- hatch still will not open.
Read owners manual- Checked fuses under hood, checked fuses under steering wheel.
I am not for certain from the cryptic abbreviations which exact fuse I am looking for- it seems like they really want to keep it a secret which fuse controls the back hatch.
For grins- called Onstar- No intelligent life found there.
They said use the key fob to unlock the back hatch.
????Keyfob on 2012 Hatchback does not have a remote hatchback opener!!!!
Finally they just said call dealer- called dealer- local dealer in Georgetown Texas could not make a appointment to look at it for four days. In four days we will not even still be in Texas!

Is this a bad joke that Chevrolet played on Sonic owners, or is there really NO way to open the hatch from the inside or bypass the electric button above the license plate?

PLEASE HELP- anyone know of a way to get the rear hatch open short of a pry-bar to the lock from the inside??

 

[Breezybro]

You might want to dig deeper into the site. This
happened before but I don't remember the fix. I'll try to find it

Sent from my SAMSUNG-SM-N900A using Tapatalk

 

[shipshape]

Maybe I am in the correct Forum Area now!

Thanks to those that told me to check fuse under dash. I changed the 10 amp fuse with no results.

I was also advised to check the forum for answers, which I did. There were only two threads, one 24 months old and the other 18 months old. I followed all the advise shy of unplugging the BCM.

That just seemed to be a shot in the dark solution. How about disconnecting the battery to reset the BCM?

Thanks for any help.

Larry

 

[shipshape]

2012 Sonic LTZ , Stuck Hatch (YOUTUBE Video)

See if this shows up as a active link to a Youtube video of my problem.

2012 Sonic LTZ Hatchback, Unable To Get Rear Hatch To Open- Any Ideas? - YouTube

Thanks
Larry

 

[Yosemite Sam]

I saw in your video that the access plug for the hatch latch was removed. All you need is to put an 8 mm Allen wrench in there and turn.

Hope this helps.

PS I noticed that the first picture is upside down and the second is rotated 90°

 

[shipshape]

Thanks for your response. Yes the plug is out. One owner said to put a screwdriver in there and turn. Thanks for letting me know it is a 8mm allen that will work.

That will certainly help for the remainder of this trip.

Thanks again ,

Larry

 

[AlaskanDSM]

The one time something like this happened for me, I just made sure to pull the e brake with the car not in gear and that worked for me. Not sure if that is relevant to your situation though.

Sent from my phizzone with Tapatizzalk

 

[Chevrolet Customer Care]

Hi Larry,

I’m sorry that you had to experience this with your Sonic. Has your concern been completely resolved? Please let me know if further assistance is needed. Although I am unable to provide technical advice, I will be happy to contact an internal resource for further assistance. Feel free to send us a private message if help is needed. I look forward to hearing from you soon!

Kristen A.
Chevrolet Customer Care

 

[shipshape]

Actually, the issue has not been resolved. My wife just can not open her rear hatch!
Further assistance would be needed
Thanks Larry

 

[Chevrolet Customer Care]

Hi Larry,

We're sorry to hear that your issue has not been resolved. We've sent you a private message in reference to your concern. We look forward to hearing from you soon!

Kristen A.
Chevrolet Customer Care