Bluetooth connection

[cajacobson]

Bluetooth connection was working great and all of a sudden last Friday it would not connect to my phone. I have tried all weekend to get it to connect with no luck

Phone tells me the car needs to be in range, car tells me it cant find the device.
Front screen looks like it has defaulted as well.. It used to show the radio station when the car turned on now it shows the menu screen..

Any help would be appreciated!!

Also, same day my front headlight went out... I now have to pop the hood and wiggle the wire to get it to light again...

WHATS GOING ON?!?!?!

HELP!!!

 

[sonic_braaappp]

Not certain in the 2 are connected, but on my cobalt ss, if one of the 3 bulbs in the 3rd brake light went out, cruise control wouldn't work, since most people normally don't see their brake lights, it was a way of letting people know something else was wrong, could be similar

 

[Chevrolet Customer Care]

Bluetooth connection was working great and all of a sudden last Friday it would not connect to my phone. I have tried all weekend to get it to connect with no luck

Phone tells me the car needs to be in range, car tells me it cant find the device.
Front screen looks like it has defaulted as well.. It used to show the radio station when the car turned on now it shows the menu screen..

Any help would be appreciated!!

Also, same day my front headlight went out... I now have to pop the hood and wiggle the wire to get it to light again...

WHATS GOING ON?!?!?!

HELP!!!

Hi Cajacobson,

We apologize for this frustrating concern you seem to be experiencing with your Bluetooth. Please feel free to contact our Infotainment Team at 855-478-7767 for additional assistance! They will be able to look into this further for you. If you still are experiencing these concerns after contact with them, please do not hesitate to reach out to us in a private message.

Patsy G
Chevrolet Customer Care

 

[Brad Ferrell]

I like Chevrolet

 

[busterbrown]

Members of online forums should realize that GM's social media and engagement strategy over the last few years was put in place to bolster confidence, an attempt at regaining the respect of its customer base. Social media "staffers" are mainstream for GM in all forms of web-based communications.

With that being said, the problem lies in what they are meant to do. Canned responses to help set dealer appointments and provide "private 1:1 message" inquiries doesn't necessarily help with any resolution or corrective action. Followups do not exist after the initial encounter and members are not any better off after their correspondence with the "staffer". This is something I've come to realize after years of active participation on community forum sites.

They lurk on every GM site for media presence and more importantly to provide an "IMAGE" that the corporation really cares and will help in what ever way possible. In addition, to possibly weed out bad dealers and staff involved in warranty concerns. But in all reality, I remain skeptical with social media relations and ability of being a true consumer advocate. I'd still rather speak to the service department manager myself.