ZZPerformance has messed up

[Tesseract_Indeed]

So I bought the ZZP midpipe and catback section for my 2012 1.4T sedan 7 months ago, and over time the joint combining the muffler and S-pipe has completely **** the bed. I can't drive more than 30 miles without it falling apart at that joint.

I contacted ZZP, sent them back some measurements and photos of what's happening, and they offered to have me ship them back the parts and they will either fix or replace them. Fair enough...but they won't even reimburse me for the shipping to fix their mistake.

I NEED my car for my job, so going at least week without it is a pain in the ass as is. First off, my exhaust in bought from them and paid $800 for won't stop falling apart, but now I have to pay even more for their mistake? That sounds entirely bogus Imo. I'm really disappointed.

 

[Blue Moon Sonic]

Why I generally stay away from ZZP Products. There are a few parts that are an exception, but everything is off the boat from china.

I liked MPfab's anaconda DP. Well built, Zero issues, and paid less for a catted mid-pipe/down-pipe combo than the ZZP garbage. Unfortunately, Walker doesn't make them anymore so your only real option is stock or ZZP for the mid-pipe section while BNR is the only good DP left. After that, the cat back sections are just over priced for very little to no gains. Doesn't matter if GMPP, Borla, or whomever you go to. Your better off just staying stock and having a BNR DP with a tune.

 

[Tesseract_Indeed]

Update: so talking with a different guy from ZZP, they agreed reimburse me in the form of a credit coupon for standard UPS/USPS ground shipping. So great, I have to wait probably two weeks to get my **** back.

 

[YouBeTailsIllBeSonic]

Update: so talking with a different guy from ZZP, they agreed reimburse me in the form of a credit coupon for standard UPS/USPS ground shipping. So great, I have to wait probably two weeks to get my **** back.

It's free....I wouldn't complain. They are putting out the money and effort to make it right. Not much more a guy can ask for...

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