Gear Shift knob button stuck in
- Thread starter photon
- Start date
Blue hedgehog
New member
the problem happened with my Sonic again...!
Brought it directly back to the dealer...but they couldn't fix it...need to order parts from the States...so that takes 3 or 4 weeks more...:sadbanana:
Hope this time they can fix it for a long time....!
You should tell them to order the part they messed up last time while your waiting.
monzaruba
Site Supporter
Dylpicklee
New member
Just went to the dealership last Tuesday to get my shifter replaced. It seems less flimsy then the old one.
MisterSlugworth
New member
I took mine in 200 miles before I hit 36k. The lead mechanic said that they have never heard of this problem and if it failed due to "negligence" I'd have to pay for it. What a great 10 day fix! It's already getting stuck again. I called the dealership and he's acting like he has to pull and arm and a leg to look at it again for free, since I'm over the warranty. Should I be covered under some kind of preexisting problems? They did a horrible job!
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Blue hedgehog
New member
I believe they have to cover parts and labor for 12months 12k miles on all repairs.
MisterSlugworth
New member
I didn't know that. If that's true, that's really good info! Thanks!
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i've been having the same problem for the past month. Learn my lesson and take it in as soon as you notice the problem. After weeks of trying different tricks you get the button to come out, the button completely broke today. it cracked clear across the bottom. it's almost impossible to get it to come out enough to take my keys out. so dangerous! i have to wait til monday to call the dealer. hopefully they can get me in soon.
Blue hedgehog
New member
Did you try the manual key release described on page 9-15 of the '13 manual
http://www.chevrolet.com/content/da...rship/Manuals and Videos/02_pdf/2k13sonic.pdf
Chevrolet Customer Care
New member
Hi mjb2014,
Please keep us updated on your contact with the dealership. If there's anything we can try and do to help with your concern feel free to send us a private message.
Amber N. (assisting Jackie)
Chevrolet Customer Care
rodslinger
Member
Has happened to me also.
I just stumbled across this thread. I've had the same issue but not on my personal Sonic.
I had a Sonic as a rental car in Miami two weeks ago. It was a 2012, sedan, LT with about 39k miles on it. The park release button on the shifter stuck on it also. It would do it EVERY time I shifted out of park but could wiggle it back with a little effort when going back to park to get my keys back.
Very frustrating.
I just stumbled across this thread. I've had the same issue but not on my personal Sonic.
I had a Sonic as a rental car in Miami two weeks ago. It was a 2012, sedan, LT with about 39k miles on it. The park release button on the shifter stuck on it also. It would do it EVERY time I shifted out of park but could wiggle it back with a little effort when going back to park to get my keys back.
Very frustrating.
MisterSlugworth
New member
I think it's about time for an optional recall.
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Blue hedgehog
New member
Recalls are reserved for safety and emissions related parts. Not being able to remove the key without inserting another key or screwdriver into the key release hole below the ignition switch isnt a safty issue. The most they will do is make a technical service bullitin. A TSB requires you to complain about the problem you are having, not one you expect to have. Then the tech can see what the proper repair/diagnosis is and "if" there are any updated parts that can help prevent it from happening again.
rodslinger
Member
I have a different opinion on that. The gear shift knob button sticking opens up the potential for an unsuspecting occupant in the car knocking the vehicle out of park. Could be your kid going to the car to retrieve their backpack. They bump it reaching for that pack of gum or few quarters you left in the center console and now the car along with your 12 year old is rolling down the driveway.
This also allows the car to be put back into reverse or park accidentally while operating the vehicle. I can recall accidentally bumping a shifter from drive to neutral in my lifetime. Fortunately the shift-lock prevented it from going further. Maybe not on the Sonic though......
I have this problem.
I am having serious problems with my 2013 1.4L Auto Chevy Sonic. The shift knob button is sticking. I cannot remove the key from the vehicle. More importantly the car is never fully in park. This is a major safety issue. I took it to GM like i read from the original poster.
My car is at 36k miles, apparently out of warranty?
I dropped it off today, suppose to get it back in a week. I asked the technician if this was a safety issue. The technician said, " Agrees its a safety issue, but cannot act upon it because its not a recalled vehicle."
This is a joke a needs to be further investigated
This isn't what i paid for.
This is unsafe.
Why hasn't this been recalled?
I have a video to show proof that in fact the car can be in park but VERY easily "bumped" or moved into reverse or drive.
https://www.youtube.com/watch?v=tmUXP0bxtvI
Thanks. Just wanted to let everyone know about this. Seeing how this occured more than 1 time.
I am having serious problems with my 2013 1.4L Auto Chevy Sonic. The shift knob button is sticking. I cannot remove the key from the vehicle. More importantly the car is never fully in park. This is a major safety issue. I took it to GM like i read from the original poster.
My car is at 36k miles, apparently out of warranty?
I dropped it off today, suppose to get it back in a week. I asked the technician if this was a safety issue. The technician said, " Agrees its a safety issue, but cannot act upon it because its not a recalled vehicle."
This is a joke a needs to be further investigated
This isn't what i paid for.
This is unsafe.
Why hasn't this been recalled?
I have a video to show proof that in fact the car can be in park but VERY easily "bumped" or moved into reverse or drive.
https://www.youtube.com/watch?v=tmUXP0bxtvI
Thanks. Just wanted to let everyone know about this. Seeing how this occured more than 1 time.
mitdr774
also a dinner prick
It may not be a recall issue yet because of that big lever called a parking brake. Give it time and they may address it, or they may not. It is also possible that this is a supplier issue and it is being worked on. If the dealer doesnt want to help out, seeing as you are out of warranty, try calling the customer cares number. It should be in the owners manual. Go into it being polite and they may just take care of the issue for you.
This is not how the car should operate.
I think you just trying to avoid the "elephant in the room".
You can also accidentally bump the car into park while driving because the shift lock is pressed in.
This is unsafe. Whether you use your parking brake or not..
rdss
Junior Member
Scroll up to post #51 and pm chevy's customer service reps directly if you can't get the issue resolved. They have been more than helpful on here and I'm sure they would be more than willing to help you. They usually want your full name and VIN when contacting them so they can start a file for you.
I did contact her.
A update on the situation. Took it to Chevy dealership. Costed me 150$ to look at the vehicle, 650$ to fix it. The car is out of warranty. The car had 36,100 Miles on it.
Send it to my local repair to be looked at. Said they could fix it for 150$.
Technician stated, he agrees its a safety issue but cannot act upon it until GM recalls the vehicle.
The fact the gave me back my unsafe car... I couldnt believe that..
A update on the situation. Took it to Chevy dealership. Costed me 150$ to look at the vehicle, 650$ to fix it. The car is out of warranty. The car had 36,100 Miles on it.
Send it to my local repair to be looked at. Said they could fix it for 150$.
Technician stated, he agrees its a safety issue but cannot act upon it until GM recalls the vehicle.
The fact the gave me back my unsafe car... I couldnt believe that..