📲 1.855.738.2891 Why does QuickBooks Desktop 2021 keep crashing, and how can it be fixed?

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QuickBooks Desktop 2021 may keep crashing due to several reasons, including corrupted company files, outdated software, system compatibility issues, or conflicts with Windows updates. When this happens, users may experience frequent crashes, error messages, or QuickBooks failing to open altogether.


To fix this issue, follow these troubleshooting steps:

1. Update QuickBooks to the Latest Version – Outdated software can cause performance issues. Open QuickBooks, go to the ‘Help’ menu, and select ‘Update QuickBooks Desktop.’ After updating, restart your computer.
2. Run QuickBooks Tool Hub – Intuit provides a free tool called QuickBooks Tool Hub that can fix common errors. Download and install it from the Intuit website, then run the ‘Quick Fix My Program’ tool.
3. Use the QuickBooks Install Diagnostic Tool – If QuickBooks crashes due to installation issues, this tool can repair them. Open QuickBooks Tool Hub, go to the ‘Installation Issues’ tab, and run the diagnostic tool.
4. Suppress QuickBooks While Opening – If QuickBooks crashes while launching, hold down the ‘Ctrl’ key while double-clicking the QuickBooks icon. This prevents the company file from opening automatically and can help determine if the file is the issue.
5. Repair QuickBooks – Open the Control Panel, go to ‘Programs and Features,’ find QuickBooks, and select ‘Repair.’ This process can fix missing or damaged files.
6. Check for Windows Updates – Ensure your Windows operating system is up-to-date, as outdated system files can cause QuickBooks to crash.
7. Rename the QBWUSER.INI File – Corrupted user preference files can cause crashes. Rename the ‘QBWUSER.INI’ file by adding ‘.old’ at the end and restart QuickBooks.

If these solutions do not resolve the issue, contact QuickBooks Support at 1.855.738.2891 for expert assistance. Keeping QuickBooks updated and regularly maintaining company files can help prevent crashes and ensure smooth operation.