gwynethrepa456
New member
QuickBooks Enterprise is a powerful accounting software that enables businesses to manage their finances efficiently. However, users may sometimes encounter technical issues that require troubleshooting. One common problem is the need to log off users in QuickBooks Enterprise, especially in a multi-user environment. Additionally, many users face the ‘QBDBMgrN not running on this computer’ error, which can prevent QuickBooks from functioning correctly. In this article, we will discuss how to log off users in QuickBooks Enterprise and fix the ‘QBDBMgrN not running’ error. If you need expert assistance, you can contact QuickBooks support at 1.855.738.2891.
How to Log Off Users in QuickBooks Enterprise
When working in a multi-user environment, there are times when an administrator needs to log off other users to perform specific tasks, such as maintenance, backups, or software updates. Here are the steps to log off users in QuickBooks Enterprise:1. Using the QuickBooks Enterprise Database Server Manager
- Open QuickBooks Enterprise as an administrator.
- Click on File and select Utilities.
- Choose Host Multi-User Access if it is not enabled.
- Select Close Company File for Users or Log Off Users.
- Confirm the action to disconnect all active users.
2. Using Task Manager to Log Off Users
- Press Ctrl + Shift + Esc to open Task Manager.
- Click on the Users tab.
- Locate the users currently logged into QuickBooks.
- Right-click on their session and select Log Off.
- Confirm the action to disconnect the user.
3. Force Users to Log Off Using QuickBooks Admin Tools
- Go to QuickBooks Tool Hub (if not installed, download it from Intuit's official website).
- Open Network Issues and select Database Server Manager.
- Click on Scan Folders and select the folder where your QuickBooks company file is stored.
- Restart the Database Server Manager and apply changes.
Fixing the ‘QBDBMgrN Not Running on This Computer’ Error
The ‘QBDBMgrN not running on this computer’ error occurs when QuickBooks Database Server Manager (QBDBMgrN) is disabled or not functioning correctly. This can prevent multi-user mode from working. Follow these steps to resolve the issue:Method 1: Restart the QuickBooks Database Server Manager
- Press Windows + R to open the Run dialog box.
- Type services.msc and press Enter.
- Locate QuickBooksDBXX (XX represents the QuickBooks version, e.g., QuickBooksDB31 for QuickBooks 2021).
- Right-click on the service and select Restart.
- Ensure the Startup Type is set to Automatic.
Method 2: Repair QuickBooks Database Server Manager
- Open Control Panel and go to Programs and Features.
- Locate QuickBooks Database Server Manager.
- Click Repair and follow the on-screen instructions.
- Restart your computer after the repair process is completed.
Method 3: Configure Windows Firewall
- Open Windows Firewall and click on Advanced Settings.
- Select Inbound Rules and click on New Rule.
- Choose Program and locate QBDBMgrN.exe.
- Allow the connection and apply changes.
- Repeat the process for Outbound Rules.
Method 4: Update QuickBooks and Windows
- Open QuickBooks and click Help > Update QuickBooks Desktop.
- Select Update Now and click Get Updates.
- Restart QuickBooks and install the updates.
- Additionally, ensure that Windows is up to date by going to Settings > Update & Security > Windows Update.
Preventing Future Issues
To avoid facing the ‘QBDBMgrN not running’ error in the future, follow these best practices:- Regularly update QuickBooks and Windows.
- Ensure that QuickBooks Database Server Manager is always running.
- Set up proper firewall and antivirus exceptions for QuickBooks.
- Create backups before making any major changes.
- Use QuickBooks Tool Hub to diagnose and fix common errors.