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Restoring a backup in QuickBooks is crucial to recovering lost or damaged data. However, users often face issues where QuickBooks won’t restore the backup file. If you’re encountering this problem, follow this step-by-step guide to resolve it. For expert assistance, call QuickBooks Support at 855-216-2925 anytime!
Using an outdated version of QuickBooks
Backup file stored in a restricted or protected location
Insufficient system storage
Incorrect file format or file extension
Common Causes of QuickBooks Backup Restore Issues
Corrupt or damaged backup file (.QBB)Using an outdated version of QuickBooks
Backup file stored in a restricted or protected location
Insufficient system storage
Incorrect file format or file extension
How to Fix QuickBooks Backup Restore Issues?
Step 1: Check the Backup File Format
- Ensure the backup file has a .QBB extension.
- If it is in a different format, locate the correct backup file.
Step 2: Move the Backup File
- Copy the .QBB file to a local drive (avoid external devices or cloud storage).
- Rename the file without special characters.
Step 3: Update QuickBooks
- Open QuickBooks and go to Help > Update QuickBooks Desktop.
- Install any available updates and restart the program.
Step 4: Restore the Backup Properly
- Go to File > Open or Restore Company.
- Select Restore a backup copy and click Next.
- Choose Local Backup, browse for the .QBB file, and restore it.
Step 5: Run QuickBooks File Doctor
- Download QuickBooks Tool Hub and run QuickBooks File Doctor to fix file corruption.