Dial.1.833.742.9500 How fix QuickBooks database server manager stopped after updates?

[justinwatson]

QuickBooks Database Server Manager (QBDSM) is essential for running QuickBooks in a multi-user environment. If it stops working, QuickBooks may not be able to access company files from other computers. This issue can occur due to several reasons, including incorrect configurations, firewall restrictions, or outdated QuickBooks components.

In this article, we will discuss the possible causes and step-by-step solutions to fix the "QuickBooks Database Server Manager Stopped" issue.

Causes of QuickBooks Database Server Manager Stopping​

1. Incorrect Installation – If QuickBooks or the Database Server Manager is not installed properly, it may cause service interruptions.
2. Firewall or Security Software Restrictions – Certain firewall settings may block the QBDSM service from running.
3. Corrupt QuickBooks Company File – A damaged company file may prevent the server manager from functioning.
4. Disabled QuickBooks Services – QuickBooks services, including the QBDSM, may be disabled or not set to start automatically.
5. Multi-User Mode Issues – If the multi-user hosting settings are not properly configured, the database server manager may stop.
6. Outdated QuickBooks Version – Running an outdated version of QuickBooks may cause compatibility issues.
7. Network Data File (ND) Corruption – Corrupt .ND files can lead to connectivity issues.

How to Fix "QuickBooks Database Server Manager Stopped" Issue​

Solution 1: Restart QuickBooks Database Server Manager​

1. Press Windows + R and type services.msc, then press Enter.
2. Scroll down to find QuickBooksDBXX (XX represents your QuickBooks version).
3. Right-click on QuickBooksDBXX and select Restart.
4. Set the Startup Type to Automatic by right-clicking the service and selecting Properties.
5. Click OK and Apply to save changes.

Solution 2: Update QuickBooks to the Latest Version​

1. Open QuickBooks and go to the Help menu.
2. Select Update QuickBooks Desktop.
3. Click on Update Now and select Get Updates.
4. Restart QuickBooks once the update is complete.

Solution 3: Check and Configure Firewall Settings​

1. Open Windows Defender Firewall and go to Advanced Settings.
2. Click Inbound Rules > New Rule.
3. Select Port and click Next.
4. Enter the following ports:
   • QuickBooks Desktop 2024: 8019, 56728, 55378-55382
   • QuickBooks Desktop 2023: 8019, 56727, 55373-55377
5. Click Next, select Allow the Connection, and apply the changes.

Solution 4: Run QuickBooks File Doctor​

1. Download and install QuickBooks Tool Hub.
2. Open the tool and go to Company File Issues.
3. Select Run QuickBooks File Doctor and follow the on-screen instructions.

Solution 5: Recreate the .ND File​

1. Navigate to the folder where your QuickBooks company file is stored.
2. Locate the file with the .ND extension.
3. Right-click and select Rename, then add .OLD to the file name.
4. Restart QuickBooks and rescan the folder using the Database Server Manager.

Solution 6: Reinstall QuickBooks Database Server Manager​

1. Open Control Panel and go to Programs and Features.
2. Find QuickBooks Database Server Manager and uninstall it.
3. Download and reinstall the latest version from the official Intuit website.
4. Restart your computer and check if the issue is resolved.

Frequently Asked Questions (FAQ)​

Q1: Why does my QuickBooks Database Server Manager keep stopping?​

A: The QBDSM may stop due to incorrect firewall settings, outdated software, disabled QuickBooks services, or issues with network configurations.

Q2: How do I check if QuickBooks Database Server Manager is running?​

A: Press Windows + R, type services.msc, and check if QuickBooksDBXX is running. If not, restart the service.

Q3: Can I use QuickBooks without the Database Server Manager?​

A: Yes, but only in a single-user mode. The Database Server Manager is required for multi-user access.

Q4: How do I prevent this issue in the future?​

A: Regularly update QuickBooks, configure firewall settings correctly, and ensure QuickBooks services are set to automatic startup.

Q5: Do I need to reinstall QuickBooks to fix this issue?​

A: Not necessarily. Restarting the service, updating QuickBooks, or adjusting firewall settings can often resolve the problem without a full reinstallation.

By following these steps, you should be able to resolve the QuickBooks Database Server Manager Stopped issue and ensure smooth operation in a multi-user environment. If the issue persists, consider reaching out to QuickBooks Support for further assistance.

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