henrylay121
New member
QuickBooks Error H505 is part of the H-series errors that are related to multi-user mode issues. This error usually appears when QuickBooks is unable to establish a connection with the company file hosted on another computer. The error message may read something like:
"Error H505: This company file is on another computer, and QuickBooks needs some help connecting."
Causes of QuickBooks Error H505
Several factors can contribute to the occurrence of QuickBooks Error H505:
Incorrect Hosting Configuration: The hosting settings on the server or workstation may not be configured correctly.
Firewall or Antivirus Interference: Security software may block the necessary ports or connections required for QuickBooks to communicate.
Network Issues: Problems with the network setup or connectivity can prevent QuickBooks from accessing the company file.
QuickBooks Services Not Running: Essential QuickBooks services may not be running on the server or workstation.
Damaged or Corrupt QuickBooks Installation: Issues with the QuickBooks installation can lead to various errors, including H505.
Steps to Resolve QuickBooks Error H505
Here are the steps to troubleshoot and resolve QuickBooks Error H505:
Step 1: Verify Hosting Settings
Open QuickBooks on the server computer.
Go to the File menu and select Utilities.
Ensure that Host Multi-User Access is selected. If it says Stop Hosting Multi-User Access, then hosting is already enabled.
Repeat this process on all workstations to ensure that hosting is not enabled on them.
Step 2: Check Firewall and Antivirus Settings
Temporarily disable the firewall and antivirus software on both the server and workstations.
Try accessing the company file in multi-user mode again.
If the error is resolved, configure the firewall and antivirus to allow QuickBooks through the necessary ports (typically 8019, 56728, 55378-55382).
Step 3: Verify Network Connectivity
Ensure that all computers are connected to the same network.
Ping the server computer from a workstation to check for network connectivity.
Use the Network Setup tool in QuickBooks to verify and configure network settings.
Step 4: Restart QuickBooks Services
On the server computer, open the Services window by pressing Windows + R, typing services.msc, and pressing Enter.
Locate and restart the following services:
QuickBooksDBXX (where XX is the version number)
QBCFMonitorService
Set the startup type for these services to Automatic.
Step 5: Reinstall QuickBooks
If the above steps do not resolve the issue, consider reinstalling QuickBooks on the server and workstations.
Ensure that you have a backup of your company file before proceeding with the reinstallation.
Download the latest version of QuickBooks from the official Intuit website and follow the installation instructions.
Q & A on QuickBooks Error H505
Q1: What is QuickBooks Error H505?
A1: QuickBooks Error H505 is an error that occurs when QuickBooks is unable to connect to the company file hosted on another computer in a multi-user setup.
Q2: What are the common causes of QuickBooks Error H505?
A2: The common causes include incorrect hosting configuration, firewall or antivirus interference, network issues, QuickBooks services not running, and damaged QuickBooks installation.
Q3: How can I verify the hosting settings in QuickBooks?
A3: Open QuickBooks, go to the File menu, select Utilities, and ensure that Host Multi-User Access is selected on the server computer. On workstations, ensure that hosting is not enabled.
Q4: How do I check if my firewall or antivirus is causing the error?
A4: Temporarily disable the firewall and antivirus software on both the server and workstations. If the error is resolved, configure the firewall and antivirus to allow QuickBooks through the necessary ports.
Q5: What should I do if the network connectivity is the issue?
A5: Ensure that all computers are connected to the same network. Use the Network Setup tool in QuickBooks to verify and configure network settings. Ping the server computer from a workstation to check for network connectivity.
Q6: How can I restart QuickBooks services?
A6: On the server computer, open the Services window by pressing Windows + R, typing services.msc, and pressing Enter. Locate and restart the QuickBooksDBXX and QBCFMonitorService services. Set the startup type for these services to Automatic.
Q7: What should I do if none of the above steps resolve the error?
A7: If the above steps do not resolve the issue, consider reinstalling QuickBooks on the server and workstations. Ensure that you have a backup of your company file before proceeding with the reinstallation.
Q8: How can I prevent QuickBooks Error H505 in the future?
A8: Regularly update QuickBooks to the latest version, ensure proper hosting configuration, configure firewall and antivirus settings correctly, and maintain a stable network connection.
Q9: Can I use QuickBooks in single-user mode if I encounter Error H505?
A9: Yes, you can switch to single-user mode temporarily to access your company file. However, it is recommended to resolve the error to use QuickBooks in multi-user mode effectively.
Q10: Where can I find more information or support for QuickBooks Error H505?
A10: You can visit the official Intuit QuickBooks support website, community forums, or contact QuickBooks customer support for further assistance.
https://www.scannerdanner.com/forum...-why-am-i-getting-quickbooks-error-12007.html
https://forums.serebii.net/threads/...how-to-resolve-quickbooks-error-12007.786344/
https://www.muthead.com/forums/mut-...42-9500-how-can-i-fix-quickbooks-error-12007/
https://forum.pabbly.com/threads/ex...00-how-to-solve-quickbooks-error-12007.28920/
https://www.audacity-forum.de/index...9500-how-do-i-resolve-quickbooks-error-12007/
"Error H505: This company file is on another computer, and QuickBooks needs some help connecting."
Causes of QuickBooks Error H505
Several factors can contribute to the occurrence of QuickBooks Error H505:
Incorrect Hosting Configuration: The hosting settings on the server or workstation may not be configured correctly.
Firewall or Antivirus Interference: Security software may block the necessary ports or connections required for QuickBooks to communicate.
Network Issues: Problems with the network setup or connectivity can prevent QuickBooks from accessing the company file.
QuickBooks Services Not Running: Essential QuickBooks services may not be running on the server or workstation.
Damaged or Corrupt QuickBooks Installation: Issues with the QuickBooks installation can lead to various errors, including H505.
Steps to Resolve QuickBooks Error H505
Here are the steps to troubleshoot and resolve QuickBooks Error H505:
Step 1: Verify Hosting Settings
Open QuickBooks on the server computer.
Go to the File menu and select Utilities.
Ensure that Host Multi-User Access is selected. If it says Stop Hosting Multi-User Access, then hosting is already enabled.
Repeat this process on all workstations to ensure that hosting is not enabled on them.
Step 2: Check Firewall and Antivirus Settings
Temporarily disable the firewall and antivirus software on both the server and workstations.
Try accessing the company file in multi-user mode again.
If the error is resolved, configure the firewall and antivirus to allow QuickBooks through the necessary ports (typically 8019, 56728, 55378-55382).
Step 3: Verify Network Connectivity
Ensure that all computers are connected to the same network.
Ping the server computer from a workstation to check for network connectivity.
Use the Network Setup tool in QuickBooks to verify and configure network settings.
Step 4: Restart QuickBooks Services
On the server computer, open the Services window by pressing Windows + R, typing services.msc, and pressing Enter.
Locate and restart the following services:
QuickBooksDBXX (where XX is the version number)
QBCFMonitorService
Set the startup type for these services to Automatic.
Step 5: Reinstall QuickBooks
If the above steps do not resolve the issue, consider reinstalling QuickBooks on the server and workstations.
Ensure that you have a backup of your company file before proceeding with the reinstallation.
Download the latest version of QuickBooks from the official Intuit website and follow the installation instructions.
Q & A on QuickBooks Error H505
Q1: What is QuickBooks Error H505?
A1: QuickBooks Error H505 is an error that occurs when QuickBooks is unable to connect to the company file hosted on another computer in a multi-user setup.
Q2: What are the common causes of QuickBooks Error H505?
A2: The common causes include incorrect hosting configuration, firewall or antivirus interference, network issues, QuickBooks services not running, and damaged QuickBooks installation.
Q3: How can I verify the hosting settings in QuickBooks?
A3: Open QuickBooks, go to the File menu, select Utilities, and ensure that Host Multi-User Access is selected on the server computer. On workstations, ensure that hosting is not enabled.
Q4: How do I check if my firewall or antivirus is causing the error?
A4: Temporarily disable the firewall and antivirus software on both the server and workstations. If the error is resolved, configure the firewall and antivirus to allow QuickBooks through the necessary ports.
Q5: What should I do if the network connectivity is the issue?
A5: Ensure that all computers are connected to the same network. Use the Network Setup tool in QuickBooks to verify and configure network settings. Ping the server computer from a workstation to check for network connectivity.
Q6: How can I restart QuickBooks services?
A6: On the server computer, open the Services window by pressing Windows + R, typing services.msc, and pressing Enter. Locate and restart the QuickBooksDBXX and QBCFMonitorService services. Set the startup type for these services to Automatic.
Q7: What should I do if none of the above steps resolve the error?
A7: If the above steps do not resolve the issue, consider reinstalling QuickBooks on the server and workstations. Ensure that you have a backup of your company file before proceeding with the reinstallation.
Q8: How can I prevent QuickBooks Error H505 in the future?
A8: Regularly update QuickBooks to the latest version, ensure proper hosting configuration, configure firewall and antivirus settings correctly, and maintain a stable network connection.
Q9: Can I use QuickBooks in single-user mode if I encounter Error H505?
A9: Yes, you can switch to single-user mode temporarily to access your company file. However, it is recommended to resolve the error to use QuickBooks in multi-user mode effectively.
Q10: Where can I find more information or support for QuickBooks Error H505?
A10: You can visit the official Intuit QuickBooks support website, community forums, or contact QuickBooks customer support for further assistance.
https://www.scannerdanner.com/forum...-why-am-i-getting-quickbooks-error-12007.html
https://forums.serebii.net/threads/...how-to-resolve-quickbooks-error-12007.786344/
https://www.muthead.com/forums/mut-...42-9500-how-can-i-fix-quickbooks-error-12007/
https://forum.pabbly.com/threads/ex...00-how-to-solve-quickbooks-error-12007.28920/
https://www.audacity-forum.de/index...9500-how-do-i-resolve-quickbooks-error-12007/
Attachments
-
QuickBooks 9500.png