I do try to answer questions. Sometimes I do not, either because I do not know the answer (in which case I try to direct the questioner to where the answer may be puzzled out) or I do not recognize that a question is serious.
Questions on color are best answered by asking the dealer or going to the order guide. Being as I am color blind, I often do not try either approach for questions regarding color. Those who know me in person would say that is the best response I could make.
Laborsmith