RS mileage

[RS Turbo]

I totally understand. Good Luck

 

[Insanika]

Thanks for the clarification on things too. I've never had to deal with this stuff, never having bought a brand new vehicle or anything from a dealership -ever.

 

[RS Turbo]

No Problem... I have worked for several dealers and have been a contract employee with GM for almost 22 years. Ya see alot in 22 years in the Auto industry thats for sure.

 

[Insanika]

I've sent a very detailed message to the customer service reps who are on this forum for starters. We will see where I get directed.

 

[Red_RS]

Even if you placed the deposit via phone, there should be some kind of paper trail, bank/credit card statement. I looked at my letter from GM and unfortunately it is only dated February 2013. So that could have been any time within the 4 weeks. The postage stamp is dated Feb 21st. If your deposit was after the 21st then I'm sure you are out of luck. I agree that the dealer should have at least told you about the MPG change. Actually, your spastic sales rep should have. Chances are it wouldn't have changed your mind about the sale, but at least you wouldn't have felt like you were dealing with dishonest people.

 

[RS Turbo]

Deposit means nothing its Owners position at the time of the correction.

Dealers deal with removed deposits all the time.

 

[Red_RS]

From a legal standpoint, yes. From a customer service standpoint, maybe GM would take a different view. It's not GM's fault the dealer didn't call the customer, but the dealer does represent GM. They may think it is worth offering the small MPG rebate to keep a customer happy. It's worth giving it a try, but not worth getting worked up about.

 

[Insanika]

From a legal standpoint, yes. From a customer service standpoint, maybe GM would take a different view. It's not GM's fault the dealer didn't call the customer, but the dealer does represent GM. They may think it is worth offering the small MPG rebate to keep a customer happy. It's worth giving it a try, but not worth getting worked up about.

This is my hope. I'm a new young customer, I'd hope they see me as valuable.

 

[Chevrolet Customer Care]

Insanika,
Have you been in contact with customer assistance? You can feel free to contact me via email at tricia_marie@gmexpert.com with more details including the last eight of your VIN and dealer name for additional assistance. Thank you.

Tricia, Chevrolet Customer Service (Assisting Vanessa).

 

[Insanika]

Yes I have, Vanessa on your username said she was looking into it for me.

 

[Chevrolet Customer Care]

Thanks Insanika. Vanessa is out of the office now until Monday, so if you need anything in the meantime do not hesitate to send me an email.

Tricia, Chevrolet Customer Service (Assisting Vanessa).

 

[Insanika]

Thanks. I'm in no rush

 

[Macehammer]

Here is a full tank average mileage pic.

This is after a tank of driving 60-65. 87octane. Winter gas.

 

[Insanika]

On a new tank of 91 at 65ish I'm running at 33 at the moment. Hopeful!

 

[Macehammer]

Reeking out those last 2 mpg is tough, tuned. I wanna Rev....

 

[RS Turbo]

Reeking out those last 2 mpg is tough, tuned. I wanna Rev....

So whats the Secret to 35 MPG in an RS... opcorn:

 

[Macehammer]

Granny driving between 60-65mpg and not launching your start. Church driving, I suppose. Lots of highway.....

 

[Macehammer]

My RS is an auto, btw. Mannies should be able to eek out a bit more, shifting sooner...

 

[Macehammer]

All-time high for first quarter tank

 

[Insanika]

Whoop! Got a call today!!