Ditto here... just started yesterday (when I used it).
BringGo Master Thread
- Thread starter Eranthe
- Start date
Ditto here... just started yesterday (when I used it).
seanp1
Active member
Even better, send in your issue to support@engistech.com since Bringo isn't contractually obligated to post anything here.
laborsmith
New member
I lost verbal directions Sunday. Left over an hour early yesterday (Rolling Stones in Chicago) planning on stopping at all the rest stops to try to get it all working. Able to keep radio audio going with BringGo running, able to get verbal direction but barely audible. After the concert no radio audio and no verbal directions but I must say following the screen prompts I left Chicago without once making a wrong turn.
What could be more frustrating than getting something to partially work right than a few hours later no go, even when repeating the sequence that worked.
I will do the email trick but even if this is something BringGo needs to resolve, CHEVROLET is still featuring BringGo in its print ads; come on Chevy, stand up and DO something. You have a potentially great accessory and you are allowing the Chevrolet brand to be compromised by refusing to get this accessory to work right.
OnStar anybody?
Laborsmith
What could be more frustrating than getting something to partially work right than a few hours later no go, even when repeating the sequence that worked.
I will do the email trick but even if this is something BringGo needs to resolve, CHEVROLET is still featuring BringGo in its print ads; come on Chevy, stand up and DO something. You have a potentially great accessory and you are allowing the Chevrolet brand to be compromised by refusing to get this accessory to work right.
OnStar anybody?
Laborsmith
laborsmith
New member
Good news. Thanks for posting.
Hoping it works with my so far unapproved Samsung T769.
Even when it was not working right during the early hours of this morning I felt it was working better for me than the TeleNav navigation app that is automatically a part of my smartphone.
I hope I will be able to do the update. So far I have not because my smartphone remains unapproved for the BringGo app even though for a while it used the app as intended.
Laborsmith
Hoping it works with my so far unapproved Samsung T769.
Even when it was not working right during the early hours of this morning I felt it was working better for me than the TeleNav navigation app that is automatically a part of my smartphone.
I hope I will be able to do the update. So far I have not because my smartphone remains unapproved for the BringGo app even though for a while it used the app as intended.
Laborsmith
key1cc
New member
I actually had an opportunity to try out the BringGo app this past weekend. I was driving our Sonic out in some rural highways and it was tracking my position fine.
However, I tried to do a route while I was driving and when I went to 'add' a point, I was hoping I could simply type in the name of the small town I was going to. This wasn't possible. You could apparently try and select a place on the map, but this wasn't real functional trying to zoom out and move the map around looking for the town, so I finally gave up. Is it possible to simply enter the name of a town as your destination?
However, I tried to do a route while I was driving and when I went to 'add' a point, I was hoping I could simply type in the name of the small town I was going to. This wasn't possible. You could apparently try and select a place on the map, but this wasn't real functional trying to zoom out and move the map around looking for the town, so I finally gave up. Is it possible to simply enter the name of a town as your destination?
BringGo Support
New member
Dear Hemo,
Yes, you can navigate to the center of the city/town. Just enter the city name and press Go button.
See section 4 on page 14 of the user manual: http://www.bringgo.com/_file/BringGo_NAM_ENUS_UserManual.pdf
After entering the city name, simply tap the arrow next to the city name to route to the center of the city.
Kind regards,
BringGo Support
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BringGo Support
New member
Thanks for sharing.....at least there is light at the end of the tunnel....
Key1
Dear all,
Yes, there is a known issue with voice guidance for Android. An update will be released today to resolve this.
Kind regards,
BringGo Support
BringGo Support
New member
Wanted to give feedback after exclusively using BringGo on a trip to Las Vegas and back from San Diego over the last 2 days (at least trying to).
After about 4 minutes to fire up BringGo (including bluetooth connecting the phone, starting the application from the Mylink screen), I was able to plug in my destination address. Initially it couldn't find the address, but then I discovered since I was driving to a different state (which I had already loaded the maps for, Nevada) I had to select the state from the drop down. After entering the address (there's an East and West address apparently), when calculating the route, it would hang for about 4 minutes and either report back it could not calculate a route to my destination or it would simply bounce back to the map screen with my current location.
I restarted both the Mylink and my android phone a couple times, same results. I then plugged in my work address here locally, it would route. I then attempted my Nevada address again. No joy, no route available. I chalked it up as possibly an issue with my phone not being able to built a route that far (325 miles). SO, I reverted to Google Maps on my phone (pretty much for traffic avoidance, I know how to get to Vegas!
At the mid point of the trip I once again tried my destination in Las Vegas, only ~160 miles distant, same results. SO I put in my home address, approx 175 miles behind me, and it routed within a few seconds. Hmm. Maybe an issue across statelines? More on that later. Once I was about 25 miles from my destination I tried again, and boom. It routed me. Cool. So as I got closer it was apparent that it was pointed somewhere else. The "WEST" address I suspected. I was able to get to the hotel without issue as I knew the location already. I figured I put in the incorrect "west" "east" selection. More on that later too. The following day we went to a gas station, a local restaurant for breakfast, then the Hoover Dam bridge (that runs into AZ). Everything worked, except when we went across the bridge. No fault of BringGo, I didn't load AZ into my map database on the phone, so when we
were nearly across the bridge, the screen displayed the end of the bridge! It was pretty funny. Upon return back into Nevada, the roads reappeared on the display and we were able to follow the directions around the Hoover Dam.
Remember that "west" "east" issue? Now was the time for BringGo to bring us back to the hotel. I selected the address (the correct address, and I put it in the favorites list). BringGo brought us all the way back until we reached the decision point of "west" vs "east" and unfortunately, it tried to take us the wrong way again. Later that evening we went to the Fremont Street experience, a mere 7 miles away, but when attempting to find Fremont Street without an exact street address, BringGo tried to put us about a mile east of the downtown Las Vegas landmark (I believe where they were filming COPS or something). We got headed in the right direction by dead reckoning (go to the bright lights dumbass!) and all was well. From there we headed to a Rock and Roll Heavy Metal joint somewhere in west/northwest Las Vegas by following a friend who lives in town. Afterwards we were now in an unknown environment, and intrusted BringGo to get us back to the hotel. This time, I previewed the map and it was pointed once again to the incorrect location of the hotel. I deleted the location from my favorites, went through the browse feature to find the hotel (which was listed with the same address that I put into my favorites)... and BOOM! It pointed to the correct location. So there's a glitch for that address. We got back directly to the hotel (though I believe they should add for Las Vegas (and quite possibly many cities) an option to the route "Avoid Gang/High Crime areas")
The following morning we headed to breakfast (BringGo all the way). Remember that "across state lines" issue? I attempted to navigate back to San Diego driving southbound from Las Vegas which seems about unnatural as man giving birth to a child. I plugged in my home address, and BOOM. There's the route. Maybe BringGo didn't want me to leave home? Not sure, but I did have a good time in Vegas! (What happens in Vegas stays in Vegas, including my moneyBringGo did well, including some new traffic notices. Got a "!" on the screen, and the description of the incident was unclear (turns out it was a police chase/lojack case of a stolen car, fwy was shut down for a bit). I wanted to avoid the unknown "!" and was told it couldn't be avoided, no route available. It was more than 90 miles distant, possibly it would be gone when we got there. As we neared other traffic issues popped up (typical Friday afternoon rush hour in the Inland Empire), and BringGo directed me to exit the fwy (*to avoid something ahead I had asked to avoid about an hour prior), I did, followed the road (in an area I have never driven surprisingly) and though it directed me around something that was no longer and issue, I discovered a great way to get around traffic (north or south) along the I-215. Back on the fwy BringGo began to really impress me. We put it head to head with my girlfriend's phone running the same route with Google Maps. BringGo routed me in a completely different direction than Google Maps. As we neared that fateful (OK, never been this way, hope this works) I was able to see the route that I would normally go, and the one that Google Maps suggested, was completely stopped. We continued on westward into new territory, which BringGo's traffic showed all green, and immediately ran into bumper to bumper, stop and go traffic for about 3-4 miles. We made it through to the carpool lane and were back to full speed. At the 91 west / I-15 south interchange it was easy to see that I-15 south was a parking lot. Maybe Google's route would have been the lessor of two evils. We exited the fwy, stretched out legs, and via google maps (not with the navigation, just the satelite maps) found an alternate way to go (surface streets) That too was a bit of a drag, but got past the mess, BringGo in the driver's seat again, and all the way home (and once again, the traffic reports on the 52 FWY are non-existant, yet it was stop n go for 8 miles).
My experiences with BringGo are both positive and negative. I had a couple "data connection lost" reported which to recover from involved rebooting my phone and the Mylink (BringGo would ask if we wanted to continue our previous route when it came back up, that's a big plus to get us back on track asap). The address issue may have been just a software glitch (both across statelines and to the hotel), but I would imagine I am not the only one that it's happened to. The traffic reports are mildly accurate, which isn't 100% BringGo's fault, you have to consider the reports to be somewhat recent, but not real time or near real time. Is it worth it? I paid $60~ for the 3 years of update maps, etc. It allows me to have GPS navigation via my android phone displayed on my Mylink display which is both easier and safer to use than a phone. Works fairly well. Is cheaper than a stand alone GPS unit (Garmin, etc), and carries the maps on your phone so you're not stuck without GPS navigation in areas with poor cell/data coverage.
I give it 3.5 out of 5 stars. It's worth the price.
NR552
Dear NR552,
Thank you for the detailed post. Would it be possible to email our support team and include the start/destination addresses for the route that failed? We would be keen to examine this in more detail.
Please do include your forum name, NR552, so that we can track the issue. Thank you very much in advance.
Kind regards,
BringGo Support
Voice guidance issues
I would like to say many thanks and greetings to Bringgo participating in this thread. This is right attitude towards customers.
Installed the update, hopefully the voice problems are gone, but I can test it tomorrow.
Update: Bugs are gone (Android Bringgo). But simply updating the app did not bring back guidances. Had to uninstall, and then install app trough google play.
I would like to say many thanks and greetings to Bringgo participating in this thread. This is right attitude towards customers.
Installed the update, hopefully the voice problems are gone, but I can test it tomorrow.
Update: Bugs are gone (Android Bringgo). But simply updating the app did not bring back guidances. Had to uninstall, and then install app trough google play.
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key1cc
New member
I installed the BringGo App update this evening and all is well again...
I took the sonic for a short test drive and the voice system seems to be working as designed again.
I did not have to uninstall BringGo. I simply went into the google play store app on my phone and did the update.
Key1
I took the sonic for a short test drive and the voice system seems to be working as designed again.
I did not have to uninstall BringGo. I simply went into the google play store app on my phone and did the update.
Key1
For me it's still not working.
I tried to update first, but it didn't work. So I uninstalled and did a new install in the play store. After that, I got the voices working in the phone, but not when I connect it to MyLink.
* All of this is with MyLink and Android BringGo app language set to Spanish.
* If I set the language of MyLink in English then all seems to work and I get the voices working in MyLink (but in English).
I tried to update first, but it didn't work. So I uninstalled and did a new install in the play store. After that, I got the voices working in the phone, but not when I connect it to MyLink.
* All of this is with MyLink and Android BringGo app language set to Spanish.
* If I set the language of MyLink in English then all seems to work and I get the voices working in MyLink (but in English).
laborsmith
New member
Tried to update and got a Play Store error message. BringGo is the only thing I have from the Play Store. Drove around this morning, and voice directions have not returned.
I will try reloading BringGo.
Laborsmith
I will try reloading BringGo.
Laborsmith
Today I tried it first thing (got the update on my phone about 3 am) and it worked initially, then the application on my phone locked up. I rebooted the phone, but BringGo was locked on the Mylink (tried turning it off with the stupid power button that only seems to dim the display/turns off the sound, power back on and it was in the same locked up screen setting). Eventually I was able to unpair my phone from the Mylink, reset everything but I could not connect via blue tooth to Pandora, or BringGo (they were listed in the application, but every time I tried to connect to either-- it would time out).
I confirmed that I could do bluetooth calling, etc but no connection to either Pandora or BringGo. I went to lunch a few minutes ago, got the MyLink splash screen at startup, and Voila! everything worked again.
Seriously tired of the Mylink flakiness.
I confirmed that I could do bluetooth calling, etc but no connection to either Pandora or BringGo. I went to lunch a few minutes ago, got the MyLink splash screen at startup, and Voila! everything worked again.
Seriously tired of the Mylink flakiness.
laborsmith
New member
Me too.
I would recommend no one buy a Spark or a Sonic with MyLink until Chevrolet steps up and does whatever is needed to get this situation resolved.
Even if a dealer offer $19,000 off, the frustration that you can plan on if you buy one so equipped with not make the seemingly great deal better.
And no to Chevrolet Customer Service as regards VIN or any other data that might identify me. Assume that I do not actually own/operate a MyLink equipped Sonic and we can all be happy campers.
Laborsmith
This reminds me of the OnStar fiasco Chevrolet fostered when the Corvette C6 first came out, which fiasco is one of the main reason I am such a strong advocate of OnStar.
I would recommend no one buy a Spark or a Sonic with MyLink until Chevrolet steps up and does whatever is needed to get this situation resolved.
Even if a dealer offer $19,000 off, the frustration that you can plan on if you buy one so equipped with not make the seemingly great deal better.
And no to Chevrolet Customer Service as regards VIN or any other data that might identify me. Assume that I do not actually own/operate a MyLink equipped Sonic and we can all be happy campers.
Laborsmith
This reminds me of the OnStar fiasco Chevrolet fostered when the Corvette C6 first came out, which fiasco is one of the main reason I am such a strong advocate of OnStar.
laborsmith
New member
I believe I reinstalled. I know after that I reinstalled the update box was (is) greyed out, but while doing that I started on the beers so will have to wait until tomorrow to see if a complete reinstall does the trick.
But I REPEAT my complaint to Chevrolet Customer Service. Someone in that super tall five building structure PLEASE PAY ATTENTION. These ARE NOT new complaints.
OnStar and its affiliated consort General Motors successfully screwed me when I bought a 2005 model year vehicle with outdated OnStar equipment while not out dated equipment was being installed in other Chevrolet vehicles being produced at the same time as mine.
For those with questions, OnStar is a separate division, just as Chevrolet is is a separate division from Cadillac, etc. OnStar carried a MSRP $695 when it was an option, of which about $100 would go the selling dealer for activating the accessory and about $100 to Chevrolet as profit on the accessory, which leaves about $400 to the OnStar division. I do not believe these numbers have changed although OnStar is mandatory just as if it was a steering wheel. So OnStar get $400 for every Chevrolet vehicle sold with it installed. SWEET deal for OnStar but not so sweet for the retail customer.
So my question is this: is MyLink going to become the replacement rip off for Chevrolet that OnStar has become. I hope not, but from my point of view, it sure looks like that is the plan.
I offer an ambivalent apology for the rant, but MyLink and especially BringGo is so frustrating and I have posted so many complaits about it that I am thinking an explanation for my attitude is due.
Laborsmith
But I REPEAT my complaint to Chevrolet Customer Service. Someone in that super tall five building structure PLEASE PAY ATTENTION. These ARE NOT new complaints.
OnStar and its affiliated consort General Motors successfully screwed me when I bought a 2005 model year vehicle with outdated OnStar equipment while not out dated equipment was being installed in other Chevrolet vehicles being produced at the same time as mine.
For those with questions, OnStar is a separate division, just as Chevrolet is is a separate division from Cadillac, etc. OnStar carried a MSRP $695 when it was an option, of which about $100 would go the selling dealer for activating the accessory and about $100 to Chevrolet as profit on the accessory, which leaves about $400 to the OnStar division. I do not believe these numbers have changed although OnStar is mandatory just as if it was a steering wheel. So OnStar get $400 for every Chevrolet vehicle sold with it installed. SWEET deal for OnStar but not so sweet for the retail customer.
So my question is this: is MyLink going to become the replacement rip off for Chevrolet that OnStar has become. I hope not, but from my point of view, it sure looks like that is the plan.
I offer an ambivalent apology for the rant, but MyLink and especially BringGo is so frustrating and I have posted so many complaits about it that I am thinking an explanation for my attitude is due.
Laborsmith
