BringGo Master Thread
- Thread starter Eranthe
- Start date
Well discovered more BringoGo nav issues, and wanted to see if anyone else has had this problem.
I have my HOME and Office locations saved in the application. If I go to home or office, the navigation works fine (at the destination I park, shut off the car, take my phone with me, stop the app, etc.) Then when I leave I start everything up again, select the other destination, works fine.
I have my son's school in the recent list, and use that to check traffic etc, and it works fine. When I reach my son's school, THEN select a new destination (home or office)... it calculates the route (the bar slides across pretty quickly) then it hangs... after 15-20 seconds it gives up and goes back to the map with my current location. I tried numerous destination combinations, and it does the same thing (attempts to calculate the route, hangs for 15-20 seconds then goes back to map with current location.)
Today I attempted a waypoint route-- pointed to recent list, selected my son's school, then selected my final destination (checkered flag)... it calculated the route, got me to his school (I could see the purple route shown which is the second leg of the route, to my office), but then when I started following the route to my office, it attempted a calculation screen then bombed, and left me at the map with my current location... The map works, etc... but I could not create a route (it will not finish the calculation).
The only way to get it to come back is to reboot my phone.
I am running a Samsung Galaxy 2s, 4.1.2 Jelly bean (not rooted).
I have my HOME and Office locations saved in the application. If I go to home or office, the navigation works fine (at the destination I park, shut off the car, take my phone with me, stop the app, etc.) Then when I leave I start everything up again, select the other destination, works fine.
I have my son's school in the recent list, and use that to check traffic etc, and it works fine. When I reach my son's school, THEN select a new destination (home or office)... it calculates the route (the bar slides across pretty quickly) then it hangs... after 15-20 seconds it gives up and goes back to the map with my current location. I tried numerous destination combinations, and it does the same thing (attempts to calculate the route, hangs for 15-20 seconds then goes back to map with current location.)
Today I attempted a waypoint route-- pointed to recent list, selected my son's school, then selected my final destination (checkered flag)... it calculated the route, got me to his school (I could see the purple route shown which is the second leg of the route, to my office), but then when I started following the route to my office, it attempted a calculation screen then bombed, and left me at the map with my current location... The map works, etc... but I could not create a route (it will not finish the calculation).
The only way to get it to come back is to reboot my phone.
I am running a Samsung Galaxy 2s, 4.1.2 Jelly bean (not rooted).
BringGo Support
New member
Dear NR552,
Thank you for the post. It would appear that the issue lies with routing from your son's school to another location. Would it be possible to email our support team and include the school address? We would be keen to examine this in more detail.
In addition, the symptom of the issue does appear similar to your last posting on the route from San Diego to Las Vegas. We have checked with the support team but do not seem to have received the details of the information we requested. We would like to attempt to reproduce the issue using the address information.
Please do include your forum name, NR552, so that we can track the issue. Thank you very much in advance.
Kind regards,
BringGo Support
I haven't put in a support request yet. The issue with routing is not destination specific doing back to back routes it fails now every time. I can put a destination 1 mile from my current location, drive the route, then pick another destination 1 mile away and BringGo will attempt to route and either fail (go back to the map with current location) or start the route and fail "No route available to destination". Attempting a route with 1 way point (from current location to somewhere close by (waypoint #1) then to the final destination will fail "no route available to destination" when the segment of the route begins from waypoint #1 to the final destination.
Also, as of yesterday the traffic info has quit updating (traffic info date 6/18/13, 12:33 for last update, and that has continued this morning).
I encourage other people to try this and see what they get for the results.
I use BringGo every day, as I had previously done with Google Maps, so it's not that I am trying to bash the application, but rather want it to work properly and will share my experiences (I feel like a Beta tester though at this point).
laborsmith
New member
A few times I put in a destination just a mile or two away I get a message indicating the two points are too close to do a route. For example, while at the 12 Mile/Mound Meijers I pressed Home for my destination, which is east of Van **** and Ten Mile. Once, I moved a few parking lanes away, tried, and got directions.
I find I do better with BringGo directions than I ever did with OnStar directions or using the TravNav Google Maps based utility on my Android phone; so much better I would hate to go back to using TravNav and hoping Chevy Customer Service will ignore this, or using OnStar.
for directions.
Laborsmith
I find I do better with BringGo directions than I ever did with OnStar directions or using the TravNav Google Maps based utility on my Android phone; so much better I would hate to go back to using TravNav and hoping Chevy Customer Service will ignore this, or using OnStar.
for directions.
Laborsmith
As of this morning 6/20/2013, the traffic information is still stuck on 6/18/2013, 12:33... showed 4 accidents/heavy traffic in areas this morning on my commute to work, none of which existed as I drove to work @ 80 mph with no delays.
The example I gave on the route to a destination 1 mile away was just an example, I can pick something 5-10-50 miles away, it'll get me there, but once I select another destination after arriving @ my first destination, it bombs out every time.
The traffic updates have stopped and are 100% broken.
:sadbanana:
The example I gave on the route to a destination 1 mile away was just an example, I can pick something 5-10-50 miles away, it'll get me there, but once I select another destination after arriving @ my first destination, it bombs out every time.
The traffic updates have stopped and are 100% broken.
:sadbanana:
BringGo Support
New member
Dear all,
Our traffic service provider, Clear Channel, has notified us that they are currently experiencing a network issue. The problem has been identified and their technicians are working the issue. We're pushing them to have it resolved ASAP.
Kind regards,
BringGo Support.
Our traffic service provider, Clear Channel, has notified us that they are currently experiencing a network issue. The problem has been identified and their technicians are working the issue. We're pushing them to have it resolved ASAP.
Kind regards,
BringGo Support.
Possibly this problem is affecting the routing then too? I tried my normal route to work again this morning, 4 accidents listed from 6/18/2013, 12:33 again.. (no accidents on my commute though)... AND the route failed 1/2 way to work, then would not come back. Couldn't attempt a route to anywhere else ("Could not route" or whatever error message).
key1cc
New member
My odd experience today using BringGo
I decided to take the wife to the movies today to see World War Z...which was playing about 25 miles away or about a 35 minute drive. I used BringGo to get there and it worked flawlessly. However when we came out of the movie and hit the "Home" button for BringGo to take us home, it simply stated "drive to the designated route" (meaning it wanted me to drive out of the parking lot and get on the road)........ It continued to state/show this half way home no matter how many times I shut BringGo down and restarted it. It showed me on the map still located at my starting point even though we were half way home.
Finally I shut BringGo off and restarted it but this time I looked at my phone instead of the "My Link" screen. There was a message asking me if I wanted to allow GPS to know my location (or something like that). I hit agree and then everything worked fine. BringGo immediately placed me in the correct location on the map. Not sure how or why the phone stopped "knowing" my location but when I approved it to do so all was well again with BringGo.
Key1cc
I decided to take the wife to the movies today to see World War Z...which was playing about 25 miles away or about a 35 minute drive. I used BringGo to get there and it worked flawlessly. However when we came out of the movie and hit the "Home" button for BringGo to take us home, it simply stated "drive to the designated route" (meaning it wanted me to drive out of the parking lot and get on the road)........ It continued to state/show this half way home no matter how many times I shut BringGo down and restarted it. It showed me on the map still located at my starting point even though we were half way home.
Finally I shut BringGo off and restarted it but this time I looked at my phone instead of the "My Link" screen. There was a message asking me if I wanted to allow GPS to know my location (or something like that). I hit agree and then everything worked fine. BringGo immediately placed me in the correct location on the map. Not sure how or why the phone stopped "knowing" my location but when I approved it to do so all was well again with BringGo.
Key1cc
Last edited:
FinallyCanuck
New member
laborsmith
New member
Isn't 80MPH the universal speed limit in every state except I-75 in Ohio?
Laborsmith
Laborsmith
google search???
New here but could not find anything about this. I'm using the trial version of Bringgo on my iPhone 4s, is the google search supposed to work? Every time I try to use it whether on the phone or with mylink all I ever get is No results found, even using something simple like gas and no location. If it is supposed to work what am I doing wrong?
thanks
dc
New here but could not find anything about this. I'm using the trial version of Bringgo on my iPhone 4s, is the google search supposed to work? Every time I try to use it whether on the phone or with mylink all I ever get is No results found, even using something simple like gas and no location. If it is supposed to work what am I doing wrong?
thanks
dc
In which part of San Diego is the speed limit anywhere near 80 mph?
I never said it was the limit-- I coulda driven faster! :^) The flow of traffic here can be pretty brisk (I guess it makes up for the stop n go).
:banana:
Good news, the traffic notices are now accurate (same date, and updated within the last 15-20 minutes).
Unfortunately, after completing a point to point route (Home to Work), I attempted to route back to home... and it cannot create the route. Nor can it create a route to another "recent" destination. If I disconnect bluetooth (kills the BringGo app connection to the Mylink), restart my phone, reestablish bluetooth, fire off BringGo, selection HOME or any recent destination it works.
That's the glitch I am having.
Unfortunately, after completing a point to point route (Home to Work), I attempted to route back to home... and it cannot create the route. Nor can it create a route to another "recent" destination. If I disconnect bluetooth (kills the BringGo app connection to the Mylink), restart my phone, reestablish bluetooth, fire off BringGo, selection HOME or any recent destination it works.
That's the glitch I am having.
BringGo Support
New member
Dear Key1cc,
If the parking lot is covered, then the GPS signal would have been too weak to identify your location. It may take some time to reacquire a signal depending on the phone's visibility of the sky. Please advise if you continue to experience such issues in areas where the view of the sky is unobstructed.
Kind regards,
BringGo Support
Last edited:
key1cc
New member
BringGo Support
New member
Dear All,
Clear Channel has resolved the issue and the traffic service is now working as normal. Apologies for any inconvenience caused.
Kind regards,
BringGo Support
richardgreen98
New member
Chevy says "Don't subscribe"
I am following this thread with interest and have been playing tag with my dealer & Chevy. I have a S3 which seemed to be compatible but when trying to use the app, it had nothing close to a working navigation system, I tried it for a week and was referred to the infotainment people who ultimately advised me to give up on Bringgo and to stick with Tom Tom. BTW - other than Bringgo I LOVE the car ! RS Turbo in Grey & almost 4 weeks old.
I am following this thread with interest and have been playing tag with my dealer & Chevy. I have a S3 which seemed to be compatible but when trying to use the app, it had nothing close to a working navigation system, I tried it for a week and was referred to the infotainment people who ultimately advised me to give up on Bringgo and to stick with Tom Tom. BTW - other than Bringgo I LOVE the car ! RS Turbo in Grey & almost 4 weeks old.
Anyone have any ideas on this? I figured out I could do it on the main menu screen of the phone but still have not found any way to do the search (and get results) when the phone is connected to my car.
