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SUBJECT: Cracked Heater Cord
MODELS: 2013-2014 Buick Encore AWD, Verano
2011-2014 Chevrolet Cruze
2012-2014 Chevrolet Sonic
2013-2014 Chevrolet TRAX AWD
Equipped with Oil Pan Heater (KPK) or Engine Block Heater (KO5)
CONDITION
General Motors has decided that a defect which relates to motor vehicle safety exists in the oil pan/block heater cord installed on certain 2011-2014 model year Chevrolet Cruze, 2012-2014 model year Chevrolet Sonic, and 2013-2014 model year Chevrolet TRAX all-wheel drive, Buick Encore all-wheel drive and Buick Verano vehicles equipped with a Calix oil pan/block heater. On some vehicles, the insulation on the engine block heater power cord may become damaged during very cold temperatures (below minus 10°F/minus 25°C). If the insulation becomes damaged and the wires within the cord are exposed, an electrical shock hazard may exist if the cord is handled while energized (plugged in).
CORRECTION
Dealers are to replace the engine oil pan/block heater cord power cord.
VEHICLES INVOLVED
All involved vehicles are identified by Vehicle Identification Number on the Investigate Vehicle History screen in GM Global Warranty Management system. Dealership service personnel should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. It is important to routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.
For dealers with involved vehicles, a listing with involved vehicles containing the complete vehicle identification number, customer name, and address information has been prepared and will be provided to dealers through the GM GlobalConnect Recall Reports. Dealers will not have a report available if they have no involved vehicles currently assigned.
The listing may contain customer names and addresses obtained from Motor Vehicle Registration Records. The use of such motor vehicle registration data for any purpose other than follow-up necessary to complete this recall is a violation of law in several states/provinces/countries. Accordingly, you are urged to limit the use of this report to the follow-up necessary to complete this recall.