Chevrolet Customer Care

Chevrolet Customer Care

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  • M
    I have a 2012 Sonic 1.4 Turbo with a manual transmission with 48k miles. The two bolts that hold my clutch master cylinder in place have broken. My dealer is telling me that this repair is not covered under the powertrain warranty. Since this assembly is part of the powertrain, why would it not be covered?
    B
    My local dealer, King Chevy in Longmont Colorado acts like they don't know what I'm talking about in wanting my Mylink updated and no one ever asks for this. How can we educate them and get my stereo updated?
    W
    Where do I go to get my Sonic fixed.Its been to the dealer Budweiser Chevrolet multiple times.They tell me nothing is wrong.Now the car is shutting off then the doors unlock then it restarts doors lock while I'm driving it down the road.Recently while I was driving it the tach quit working,car started reving like it was in neutral,doors unlocked then it locked the doors tach started working went back into gear again.At least 3-4times a week my radio will go off then on when I as does my cruise control when I use my turn signals,power locks,windows or push on the brake pedal.Sometimes at random the radio will go off and then come back on.The other day when the wipers were on everytime they would activate my headlights would flash.To be honest with you I wish I'd never bought this car.I'm afraid to even transport my son to school in this vehicle with it shutting off and restarting on its own.Here's the vin#1G1JE5SH0C4132297
    Dane
    Hi Erica,

    I am new owner to the Holden Barina RS here in Australia, and chance you may have the correct customer service number for the build sheet on my car ?

    Many thanks in advance for any assistance you can offer :)

    Regards,

    Dane
    T
    I was contacted by Erica, I have a 2012 Sonic with a radio that comes on by itself...any time it chooses.....usually at night when the car is parked and locked. I read at another forum that the "accessory after key?" module could cause my problem. Dealer wanted to replace the radio head unit at $750 out of my pocket. I feel like if one of the computers is causing this it should fall under drive train warranty. Car is a 2012 Sonic LT Turbo Auto without MyLink.
    L
    hello I received a message from Erica tiffany she told me she was trying to contact my dealer which Is autonation Chevrolet in mesa Arizona. I have spoken with a friend who works at the dealer in avandale Arizona. I am going to take it to them. a little background about my issue I am throwing cell code p0299 which is turbo not achieving proper boost pressure. the car drives fine but the turbo just does not spool the same there is a whine occurring and I have even had the car go into a limp mode during boost on a road trip I recently went on. the car would not accelerate etc. other than the apparent turbo problem the car drives fine. if you could contact via pm or call me my name is larry and my number is 602-791-1369
    L
    hello I received a message from tiffany she told me she was trying to contact my dealer which Is autonation Chevrolet in mesa Arizona. I have spoken with a friend who works at the dealer in avandale Arizona. I am going to take it to them. a little background about my issue I am throwing cell code p0299 which is turbo not achieving proper boost pressure. the car drives fine but the turbo just does not spool the same there is a whine occurring and I have even had the car go into a limp mode during boost on a road trip I recently went on. the car would not accelerate etc. other than the apparent turbo problem the car drives fine. if you could contact via pm or call me my name is larry and my number is 602-791-1369
    T
    Hello, put through paperwork at my dealer on a 2014 Dusk edition. Any ideas when these will start being produced? Haven't seen one listed or heard anything since they became available. I also heard there might be production delays on the package till the '15 model year.
    Jezzer
    hi.
    Have you had any problems with your RS shift within the lane when going about 65 or faster? Mine does it on M14 all the time.
    E
    I bought a 2013 sonic last August. 1G1JD6SB1D4177870.
    I am trying to find out if there is a Mylink software update that I can get for this car. Is it covered under warranty? Do I have to pay for it? How do I explain what I want, if it is available, to the dealer? My dealer doesn't know anything. I contacted a GM infotainment "expert" and got gobbledee speak about bulletins released before the start date of my warranty. Stuff about it being closed or not closed or completed or not and other dealer speak but no real world language. Can someone help?
    R
    I purchased a CPO 2013 Hatchback. The dealer did not have a owners book for the vehicle. How can I get one?
    I
    Hello,

    I wonder if it is possible to install a system in another Sonic MyLink? There is a possibility?
    thank
    S
    Hi Vanessa,

    Would you happen to know the current version of the MyLink software?
    I just bought my 2014 Sonic LT and was curious if it has the newest version. Here is the current info under System Version..

    HW part number : 95368250
    SW part number : 20.00-95405843

    Thanks!

    Sorry.. I don't have the VIN # handy right now.
    Clayjn
    How much is a leather OEM steering wheel with cruise/and the audio control? unit cost and install?
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