Chevrolet Customer Care

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  • I apologize. I was off of work for a few days and my inbox got full. I cleaned it out. Please feel free to inbox us.

    Jackie
    Chevrolet Customer Care
    Hello, Does the odometer advance when towing 4 wheel down and fuse 32 is removered?
    i just got the car back and it's running a lot smother now compared to before the transmission was fixed.
    I am a new owner of my sonic. about two weeks. I have a couple of Q's....

    1] I am trying to get my spotify service to be used on my MYLink in-dash radio. However I keep getting the prompt that "it's not installed, or equipmet not hooked up" even tho my iphone is linked.

    How do i use this?

    2] Yesterday i saw a 800 number for chevy infotainment, however cannot find it today on this website. Can you assist me with this?

    thanks!
    Hi Tjr64,

    So there is not a specific update for you to reference to provide to the dealer. Once you get to the dealership for the update, they should already be able to see in their system the specific service update for the Bringgo App. If the dealership is unable to complete the update or is having trouble you can call GM Infotainment and they will be able to direct the dealer down the correct path. Please let me know how your dealer visit goes.

    Amber N.
    Chevrolet Customer Care
    I'll be taking our 2013 Sonic in for the Mylink update to enable Bringgo. Is there a particular flash version I should request that is known to work? The dealer tried about 6 weeks ago and "couldn't complete it" but our schedule has been unable to give the car to them for a day until this weekend.

    We do see the black rear camera message which is slightly annoying now.

    Any advice/guidance would be appreciated :)
    Hello Vanessa,

    I have just discovered that the labeled mileage numbers on my car (2012 1.8L LT Hatch) are much better than the recent EPA numbers that have come out. I have read that many RS owners are being compensated for this mistake. One major deciding factor in purchasing the car were the mpg numbers. I feel as if I should also receive compensation for this mistake.
    Hi, I've been reading on the forum that Chevy has put the incorrect milage info on the window stickers for the Sonic RS with manual trans, and some people are getting reimbursed for that. Is this true? I have an RS with a manual, and my milage is listed as 29/40 on my sticker. Does this mean my vehicle is eligible for a reimbursement if indeed the milage is incorrect?

    Thanks
    If you want to write gm about the sheer awesomeness of my sonic who would I send that message to
    I just wanted to say that i think its awesome that someone from Chevrolet is posting on this forum. i hope to see you stick around... and keep posting :)
    Good morning Roger,

    I just checked on your vehicle's order status and unfortunately I was unable to obtain any new information at this time.

    Thank you,
    Vanessa-Chevrolet Customer Service
    Hello! I'm relatively new here...

    Is there any way to tell what is holding up the shipment of my Sonic?

    VIN: 1G1JF6SBXC4131589
    Order Number: PXHKSV (Michigan)

    It's been at "(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor." since 12/3/11. The plant is less than 45 minutes from my dealer...

    I only ask, as I don't have a car right now and it's getting pretty cold here in SE Michigan...:eek:

    Thanks,

    Roger
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