Just got back from dealer, they refused to replace the shock, told me they were checking the car when in reality the car sat in their back lot for an hour. They told me they needed more time to find the problem. They have had the car for approx. 72 hrs. total, they know the shock is the problem (they told me this) so I can't understand why they just don't replace it. As I told the service writer, I can't help but wonder if the problem is due to the fact the car was purchased in Ohio and this dealership is in Florida.
noise in rear suspinsion
- Thread starter Sonicsquirrel
- Start date
Chevrolet Customer Care
New member
Hi G Ma,
Erica and I answer all of our private messages as soon as we see them. I just looked in our sent messages folder and it looks like Erica send you a response at 10:02 am yesterday. I apologize if for some reason you did not receive it. I am sending the message again now. Have a great holiday!
Jackie
Chevrolet Customer Care
Erica and I answer all of our private messages as soon as we see them. I just looked in our sent messages folder and it looks like Erica send you a response at 10:02 am yesterday. I apologize if for some reason you did not receive it. I am sending the message again now. Have a great holiday!
Jackie
Chevrolet Customer Care
Natesriv
Lead Foot
I just put on new KYB shocks this weekend, the noise normally comes in colder weather... this cool a.m...NO NOISE!
I think Chevy is using some very cheap OEM rear shocks which make noise in cold weather...
EBay has them super cheap
KYB 343459 Rear Gas Shock Absorber | eBay
Easy fix!
I think Chevy is using some very cheap OEM rear shocks which make noise in cold weather...
EBay has them super cheap
KYB 343459 Rear Gas Shock Absorber | eBay
Easy fix!
