Official: Ordered Chevy Sonic Crew

[laborsmith]

Rail Barges! I never would have guessed.

Looks like a bunch of turbocharged Sonics will be going down the line the first full week of February.

Yea!

Laborsmith

 

[SciroccoTDI]

Man...some people had their orders go way faster than mine...but still happy, hit 3300 today! And yes, looks like quite a few 1.4Ts gonna be rollin out shortly...

 

[BrianH]

I ordered mine near the end of November. It's an LTZ Turbo. I didn't know before that I could track my order online and have just been calling the dealership about it on a regular basis. He told me my TPW was 1/23, and as of yesterday when I stopped in he said the system doesn't show if it was built yet or not. He did show me the paperwork with the TPW listed. I'll have to give them a call on Monday to get the order number and see if I can track it myself through GM Connects. It'll be less hassle on them and I'll have more assurance on when I'll be getting my car.

 

[Sonic]

Your dealer is clueless and incompetent. There is visibility of the status of the car from the second they put the order in. Get your order number and tell them you will track it yourself and know more about it than they do.

 

[laborsmith]

BrianH: You are tracking the old style way, depending on your salesperson to check your progress. But it seems you will miss most of the fun as it appears the car was probably built yesterday (I believe Orion is working on Fridays now that the Verano is progressing to regular production).

Let us know next week what GMConnects has to say.

Laborsmith

 

[BrianH]

Just called this morning. He said it still hasn't been built yet. I got my order # and entered it into GMConnects. I'm assuming that the "Status" on the page is relative to the account and not the car, because it shows:

01/30/2012 - Vehicle has been entered into the system and will be updated the following business day in most cases.

I asked what the status code was and he told me it was at 3400. Hopefully I'll be able to track this online instead of calling the dealership all the time. I called bright and early this morning, he got a chuckle out of my persistance.

 

[Sonic]

Cut and paste what you saw in Connects.

 

[Sonic]

Like this:

Event Date Event Status
09/30/2011
(1100) Order placed at dealership. Order passed GM edit tables but dealer has not received allocation to place order.
09/30/2011
(2000) Order accepted by GM. Dealer used allocation to place order into production.
10/04/2011
(2500) Order preferenced. Order pulled to the production system.
10/05/2011
(3000) Order accepted by production control. Parts being ordered and production process is underway.
10/15/2011
(3100) Order available to sequence.
10/15/2011
(3100) Order available to sequence.
10/18/2011
(3300) Order scheduled for production. Order is scheduled into the plant build cycle.
10/19/2011
(3400) Order Broadcast (internal plant paperwork order produced). Order is sent to various build & supplier areas to bring order together.
11/03/2011
(3800) Order produced and vehicle is being prepared for shipping. For Cadillac, GMC and Buick customers, please contact your dealer or customer service for further updates as no further updates available at this time.
11/03/2011
(4000) Vehicle available to ship.
11/03/2011
(4150) Invoiced (order is invoiced to the dealer).
11/04/2011
(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
11/08/2011
(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
11/10/2011
(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
11/16/2011
(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
11/18/2011
(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
11/18/2011
(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
11/22/2011
(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
11/23/2011
(4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
11/28/2011
(4200) Shipped (vehicle is shipped to the dealer or interim point of delivery).
11/30/2011
(5000) Vehicle has been delivered to dealer.
12/10/2011
(6000) Vehicle delivered to customer or dealer has completed customer paperwork.

 

[BrianH]

Sonic, That is all I see listed under Events:

01/30/2012 (CT000) Vehicle has been entered into the system and will be updated the following business day in most cases.

My order was placed on November 23rd. I have the paperwork with the dates when I ordered it. I had just entered my info into Connects this morning so I'd assume it'll take some time to update.

 

[Sonic]

And he told you you are at 3400???!! Wow that guy is a moron. 3400 is the status where the car actually gets built. If your car was at 3400, you would have a status like mine up to the the 3400 point.

It looks like your car is caught up in the LTZ constraint. Even then, something isn't right with your order only showing the status it is.

 

[BrianH]

Quoted from their forums at Connects Forums • View topic - NEW SYSTEM INFORMATION Hows does tracking work?

"When you enter your information on the ChevroletConnects.com site you will not show a status for approximately 2 hours for Chevrolet vehicles or until the following business day for GMC, Cadillac or Buick brands."

 

[laborsmith]

BrianH: Are you ordering from a Canadian dealer? The reason I am asking is because GMConnects can not track Canadian orders, although it appears Chevrolet Canada is about to allow them to, it just has yet to happen.

Laborsmith

 

[BrianH]

It just updated:

11/29/2011 (1100) Order placed at dealership. Order passed GM edit tables but dealer has not received allocation to place order.
11/29/2011 (1102) Order entered via web.
12/06/2011 (2000) Order accepted by GM. Dealer used allocation to place order into production.
12/06/2011 (2500) Order preferenced. Order pulled to the production system.
12/06/2011 (1102) Order entered via web.
12/06/2011 (3100) Order available to sequence.
12/06/2011 (3100) Order available to sequence.
12/06/2011 (3100) Order available to sequence.
12/06/2011 (1102) Order entered via web.
12/06/2011 (3000) Order accepted by production control. Parts being ordered and production process is underway.
12/06/2011 (3300) Order scheduled for production. Order is scheduled into the plant build cycle.
12/10/2011 (3100) Order available to sequence.
12/13/2011 (3100) Order available to sequence.
12/14/2011 (3100) Order available to sequence.
12/16/2011 (3100) Order available to sequence.
12/16/2011 (3100) Order available to sequence.
01/06/2012 (3100) Order available to sequence.
01/06/2012 (3100) Order available to sequence.
01/06/2012 (3100) Order available to sequence.
01/06/2012 (3100) Order available to sequence.
01/10/2012 (3100) Order available to sequence.
01/12/2012 (3300) Order scheduled for production. Order is scheduled into the plant build cycle.
01/18/2012 (3400) Order Broadcast (internal plant paperwork order produced). Order is sent to various build & supplier areas to bring order together.

 

[Sonic]

OK, that's better.

 

[laborsmith]

And as well as better, answered my question about Canada.

So many posts in such a short time, wow!

Laborsmith

 

[BrianH]

laborsmith, Heh, yeah that was quite a bit of posting. I'm not from Canada (although it's only a short drive away, haha).

 

[dvn]

I just stopped at my dealer and got my TPW. Next week! :banana:

 

[BrianH]

I dove through this thread a bit, and judging by the times on everyone GMConnects logs, I'm looking at about a 10 day span from 3400 to 3800. Considering I'm on day 12 now, would it be safe to assume that I'll hit 3800 within the next day or so? Then I'm assuming about a week for delivery, unless QC snags it, in which case another 2-3 weeks? Just checking ...

 

[laborsmith]

With 3400 the TPW is available, and it is is generally one week sometimes two weeks away. 3800 means the vehicle is assembled and the VIN is available. Once built it takes at least one week before leaving the plant, because of the paperwork that needs to be done and the time it takes for the dispatchers to set up the vehicles path to the dealer; plan on two or three weeks before it moves. Car haulers do not leave until fully loaded, whether truck or train car.

QC Hold is another story. There is no status code for it but more than one 4B00 is generally accepted as the indicator, but you will get at least one 4B00 before it moves so you definitely want to see one you just don't want to see several.

Once your VIN appears in GMConnects, try double clicking it, after a while the Window Sticker will come up. I print it out but I am compulsive about following this process. Once it comes up, movement is imminent, maybe even that day!

So if you are built say January 30, you will probably see your Window Sticker around the 12th, and if your dealer is close to the plant, see your vehicle a few days after the Window Sticker appears.

These are guesses. This retail buyer ordering process is not amenable to hard rules. I compare this process to an e-ticket ride, with all the twists and turns and ups and downs of the best roller coaster ride you have ever experienced. Enjoy the ride.

Laborsmith

 

[Picante]

@BrianH, count yourself lucky man! I made an order for a LTZ turbo the same week you did, and it got cancelled. And nobody from the dealership bothered to notify me until 2 weeks ago. So now I have to start all over again. Wish I was in your shoes.