recall 17130

[FiST_Rocky]

WARNING
After I had the key chime safety recall installed on my MyLink, it backdated the BringGo app to version 1.2 - originally is was 1.3. So far, no one seems to know what to do (see my posts about BringGo).

I am bringing it to a different dealer today. Hope this time it can be resolved.

Just an FYI in case anyone is on the fence about getting this recall/update done - if you use, and rely on BringGo like I do, until this backdate issue is resolved, then you might NOT want to get this done, yet. The fix for this seems soooo simple, just update, or install the newer version of BringGo. But there, alas, is the problem! No dealer seems to know, or understand the problem. And so far, no one at Chevrolet Customer or Infotainment Support know how to fix this either. And contacting BringGo support, they refer you back to Chevrolet to have it resolved, as they only support the app on the phones. The fix is so simple, just find and install a software update. So why is this become like jumping through hoops of fire?

What it all appears to have happened, in my view as a computer tech, is that this recall firmware update must be actually a part 1 of a 2 step process. It appears to revert the radio back to a factory default plain vanilla system. And that somewhere, like the "radio experience software update" made around 2013 that added BringGo and Siri, there is a "part 2" application update package that needs to be installed. So, where is it? So simple a fix.

 

[Rowdy_Sonic_RS]

They should honestly do away with BringGo and add Apple CarPlay and Android Auto. Really simple fix.


Sent from my iPhone using Tapatalk

 

[FiST_Rocky]

They should honestly do away with BringGo and add Apple CarPlay and Android Auto. Really simple fix.


Sent from my iPhone using Tapatalk

Actually, I like BringGo. The quality of the map and icons on the screen are of the same quality of the $2000 Pioneer Z3 NAV system I had installed in my old VW R32, is better by a small bit than the NAV I the Sync system in my previous Fiesta ST, and way better than Garmin that looks like a child drew it with crayons. Some may like Google Maps, but again, the quality like my old Pioneer, and the graphical split screen showing the actual exit ramps, and which lane to be in, is far better in BringGo. So though getting Android Auto would be a nice perk, I want BringGo as my top choice for navigation, and thus why I am fitting hard to get it made right.

But hmmm, would a 2016 MyLink work in a 2013 RS? If so, would be nice if Chevrolet Support would authorize mine to be swapped out for one, and be done with this issue.

 

[SmoothSonic]

Hello SmoothSonic,



I'm very sorry to hear you're having trouble since the recall update. Are you planning on bringing this to the attention of your dealership? We can certainly reach out on your behalf and review this in greater detail. If this is of interest, please contact us by private message and verify your exact mileage and name of your dealer.



Kindly,



Jasmine

Chevrolet Customer Care

Thank you. I'm not sure, but I might return to my dealership. The beep setting seemed to fix itself.
I am able to recreate the video problem. It's while I am backing out of a long driveway and when I touch the brake with my foot to slow down, the video freezes while the car is in motion. When I release my foot the video resumes.

 

[The Champ]

Got my recall done today while getting my last free oil change/tire rotation.

Everything seems to be working fine.

 

[FiST_Rocky]

Got my recall done today while getting my last free oil change/tire rotation.

Everything seems to be working fine.

Do you have BringGo on your phone? If so, could you please post what version is now installed in your MyLink radio? Can get it by starting BringGo on the Smartphone page of MyLink. Then click the large button on the lower left if the screen, select settings, then select About. Thanks

 

[The Champ]

I've never used BringGo.

 

[SonicFlow]

Anyone else have this done yet? I got another *friendly* reminder that there is a recall on my vehicle.

 

[MORTIS]

Anyone else have this done yet? I got another *friendly* reminder that there is a recall on my vehicle.

As reported in several threads, yes a lot of people have had this recall done, and many are reporting other failed functions of MyLink not working or not working properly. I had it done and I regret it. Had to go back again to get a specialist to redo it because my back-up camera no longer worked. Then I discovered that the BringGo app built into MyLink is now an older version and there's little hope of getting the newer one back.
If I were you, I'd pass on it. It's only to fix the unlikely event that the stupid key chime fails to warn you the key is left in the ignition.

 

[FiST_Rocky]

As reported in several threads, yes a lot of people have had this recall done, and many are reporting other failed functions of MyLink not working or not working properly. I had it done and I regret it. Had to go back again to get a specialist to redo it because my back-up camera no longer worked. Then I discovered that the BringGo app built into MyLink is now an older version and there's little hope of getting the newer one back.
If I were you, I'd pass on it. It's only to fix the unlikely event that the stupid key chime fails to warn you the key is left in the ignition.

Another thing odd, is that the icon for TuneIn radio has been greyed out since the update. Still grey, even after 5 updates done in Google Play. Just keep forgetting to mention it, because I never use it.

Still no new updates from GM or BringGo support yet.

 

[MORTIS]

Another thing odd, is that the icon for TuneIn radio has been greyed out since the update. Still grey, even after 5 updates done in Google Play. Just keep forgetting to mention it, because I never use it.

Still no new updates from GM or BringGo support yet.

I'm not surprised about TuneIn. I don't use it so I wouldn't know.

As for BringGo, they all talk like they want to help but I doubt the ones in control actually care at all about us. Yeah I think I'm becoming cynical.

 

[Benjaminbowens]

Anyone else having the amount of favorite pages default back to 7? I had it set to just 2, and 3 times now it has reset back to 7 since going in for the recall. Not a big deal but slightly annoying.

Yes, this happens to me every time I change the number of fav pages too. I regret doing this recall, it has adversely affected my screen function, mylink, and broke my steering wheel buttons. Car is out of bumper to bumper, so ill prob have pay knowing the dealership.

 

[6speedti]

I have no intentions on letting the dealer perform this recall. Just reading this topic is keeping me away. I had my sonic since new and factory ordered it. They delivered my 2015 LTZ hatchback with the sedan ASC/trunk release multi switch installed. Wrong switch setup for hatchback. Before the switch was replaced with correct one my hill assist worked fine. Now it does not work any more. Programming issue I guess. Then my backup camera actually was displaying correctly. Full screen view. Not that stupid fish eye moon look with the sidebar boarder and button that does nothing. After I had a radio issue taken care of I got that stupid half moon view and boarder display. I told them about it. They told me that the view is normal and showed me paperwork stating it. I told them my car came off the assembly line with a perfect view on the camera. They thought I was making it up. They could not go back and undue what they did. I argued for weeks. I'm stuck with that crap back up view. The service people and above suck. They take no responsibility. I can tell you from experience that the original back up view was awesome when I put it in reverse. No fish eye moon look and I was able to see more wide view without distortion. It was the best backup camera view I've seen until they reprogramed my radio and screwed it up. So again I say I am NOT letting them do this recall unless they come up with a fix on my back up cam back to the way it was from day one.

 

[MORTIS]

6speedti: Sounds like a wise decision to avoid it, as there is a fair possibility it will screw something else up. However your previous backup camera view is a mystery. My backup view on my 2015 and every other view I've seen on the Sonic is that fish-eye with border on the left side. I have no idea why you previously had a full screen view.