Wet passenger floor after rain?

[Chevrolet Customer Care]

Guess we will see if I have another passenger floor puddle. Getting several inches of wet, heavy snow here in OKC today and my car is parked outside.

If I have another puddle, I'm switching dealers. The first dealer (the one I bought the car from) completely ignored the fact that I gave them the TSB#. They just hosed the car down for a few minutes, then updated my ticket with 'could not replicate problem'.

I never thought to check my cabin air filter. May need to take it out and check it to see if wet.

** Update ** - went out to my car at lunch, and even though there is several inches of wet snow sitting on the lower half of the windshield, I found no water on the passenger floor mat.

Darin

Sorry to hear about the negative experience at the dealer. Hopefully this doesn't happen again. Let us know if you bring it back to the dealer.

Matt,

GM Customer Service (Assisting Vanessa)

 

[Kodatech]

Guess we will see if I have another passenger floor puddle. Getting several inches of wet, heavy snow here in OKC today and my car is parked outside.

If I have another puddle, I'm switching dealers. The first dealer (the one I bought the car from) completely ignored the fact that I gave them the TSB#. They just hosed the car down for a few minutes, then updated my ticket with 'could not replicate problem'.

I never thought to check my cabin air filter. May need to take it out and check it to see if wet.

** Update ** - went out to my car at lunch, and even though there is several inches of wet snow sitting on the lower half of the windshield, I found no water on the passenger floor mat.

Darin

It is right behind the glovebox door. Just rotate the door down, disconnect the strut that closes it slowly. It will swing out of the way and you can remove it. Then just open the door to the cabin filter. If it is wet, it is coming in the HVAC fresh air inlet.

I will have to wait for some more rain to see if mine is actually fixed this time. Last time I went in they said they had to do "additional modifications" to the fresh air inlet...whatever that means. I think they f****d up the TSB. We will see what happens after a good rain storm.

 

[Kodatech]

Well, we had some good rain Tue/Wed and my passenger floor stayed dry. So I guess the car is finally fixed.

 

[Maddog2020]

Well, we had some good rain Tue/Wed and my passenger floor stayed dry. So I guess the car is finally fixed.

That's good news, glad they finally fixed it for you!

 

[Kodatech]

Not fixed. This is truly rediculous. I took the car back AGAIN today with a giant puddle in the passenger floorboard. It is pretty obvious that they are unable to fix it.

This car is absolutely a lemon. GM needs to do the right thing, and buy it back. NOW.

Ill be back at the dealership at 9am tomorrow for the 4TH TIME with the SAME problem.

GM needs to buy back this lemon vehicle. I am going in the morning to see about getting my money back.

I have had enough of this junk. If they refuse, then I guess we will do it the hard way.

 

[Eric Smit]

god forbid it has a leak and you keep going to the same bad service department.

 

[Kodatech]

god forbid it has a leak and you keep going to the same bad service department.

Thanks for your help.

 

[Eric Smit]

well I mean, what do you want? the only thing we are going to say is go to a different service department. if one isn't doing anything, go somewhere else.

 

[Kodatech]

I wasn't really looking for any advice. Just giving an update. It will be the last one, don't worry.

 

[Gsrdude]

HAHAHAHA Eric.

OMG the car is a lemon it has water on the passenger floor again. Meanwhile keep taking it back to the same dealer that has either not performed or improperly performed the known fix in the TSB listed in this thread.

Dealers fault either take it somewhere else, enjoy the hit you'll take on trade in, or GL in court with the Lemon Law case. You'll likely need it

 

[acire91]

Someone has sand in their ******. What kind of response is kodatech expecting to get? It's understandable to give an update, but no need to ramble on about it. Not like anyone here on the forum can help him other than to tell him numerous times to take it somewhere else.

 

[ThatTmoGuy]

I know I'm a bit late the hate, but take it to another dealer....

 

[acire91]

I know I'm a bit late the hate, but take it to another dealer....

No need for snarky responses, Tmo.

 

[ThatTmoGuy]

I love that word, Snarky. The definition is my favorite part...

Snarky
A word that should be googled to find the definition as per direction from Dane Cook. It means short tempered or irritable.
"He was being very snarky with me. Yeah, snarky. Its a word, google it." -Dane Cook

 

[Gsrdude]

Well Eric, based on your snarky responses I'd like to say you are a douchebag but I don't think that highly of you. Go get ass raped.

You can lead a horse to water but you can't make him THINK.

Which is the case here. We told him what he needs to do. Don't listen WTF do we care.

Like I said go trade it in and enjoy the hit in the wallet

 

[Sonic]

You can disagree with our responses on topics, and you can have your opinion of us, but I in particular will NOT tolerate anyone making light of or suggesting rape.

 

[Chevrolet Customer Care]

Kodatech,
Have you been in contact with Vanessa or customer assistance? Feel free to contact me via email at tricia_marie@gmexpert.com if you need additional assistance. Thank you.

Tricia, Chevrolet Customer Service (Assisting Vanessa).

 

[ronarn]

water leak from a passenger

just stop at the rest area when she asks and you should be fine

 

[key1cc]

I just read this entire thread........Typically I park my 2013 LTZ hatch in the garage. I left it out last night in the heavy rain and the weathertech mat on the passenger side has water in it......I will take it to the dealer tomorrow and mention Bulletin PI0826......I will go out to the parking lot now and check the filter behind the glove box to see if it is wet. Hopefully it is straight forward to access the filter.

Key1

 

[Stew]

Yeah, accessing the filter is a piece of cake, I'd still like to see pics of the fix from someone who's had this done.