car wont crank...help

[sonic hotness]

Sonic hotness, I am sorry for the inconvenience this has caused you. If you would like for me to contact the dealership and set up a customer service case and follow the repairs until your Sonic issues are resolved, please private message me (or Matt) your VIN, full name, current mileage, contact phone and the involved dealership. Usually, when GM Customer Service Agents reach out to the dealership, on behalf of the customer, it helps speed up the process of getting things resolved quicker.

Also, what was the dealership's reason why you didn't get the loaner car before and this time you were able to get a loaner?


Vanessa
GM Customer Service

Awesome I will pm you


They had no loaner cars available at that time

And they said enterprise car rentals was closed.

And today they said they still can't find the problem and the car start fine.

Ian just worried that it will happened again. I had to miss work today cause I had no car

But they gave me a loaner at 5pm today.

The service manager really can't seem to find anything wrong with the car.

Iam looking crazy calling GM 2 times and getting the car towed and then it starts right when it goes to the dealer

 

[Maddog2020]

That's great that Vanessa is helping you out! I continue to buy GM products in a big part because they back up their product (IMO). I bet they fix it this time.

 

[gsxr1000]

Ya it super stange i hope it dont happean agian


Ill keep everone updated

Next time pull your phone out and video the trying to start it and make sure you show the clutch pushed in on the video and the spedo cluster that way you have something to show the GM

 

[sonic hotness]

Got a call from the dealer


Said the cable connected to the starter was loose

They said that it starts fine all the time and that was the problem there gonna keep it till fridsy just to make sure

 

[ThatTmoGuy]

loose starter cable sounds fishy to me, hopefully that's not just an excuse.

 

[sonic hotness]

I really hope not


I pick up the car friday

 

[gsxr1000]

loose starter cable sounds fishy to me, hopefully that's not just an excuse.

I have seen that on cars many time.. not saying that this is the truth but if it is floppy loose then some times it will make other times not... and the vibration of the tow could make it work again.... now if the the tech only found it a hlf turn loose then most likely was not the problem.... my 18 cents (inflation)

 

[sonic hotness]

Tech said the cable was loose and there was heat shrink on it but it was loose

 

[ThatTmoGuy]

I'm not saying that its not possible, just saying that it sounds fishy. Hopefully it will be fine and it was that simple of a solution.

 

[Maddog2020]

Did they indicate they were able to duplicate the problem? That would be a good sign. That solution would make 5 different fixes for the same symptom. That's one bad thing about being on a forum, you here about all the bad stuff too.

 

[ThatTmoGuy]

Did they indicate they were able to duplicate the problem? That would be a good sign. That solution would make 5 different fixes for the same symptom. That's one bad thing about being on a forum, you here about all the bad stuff too.

But that's what good about being on a forum as well, you get the experience of others. That way if it happens to you, you can fix it.

 

[sonic hotness]

They could no duplicate it.


Car was picked up today starts fine

Will update with any other concerns

 

[Eric Smit]

hopefully it doesn't happen again.


-Eric Smit

 

[sonic hotness]

hopefully it doesn't happen again.


-Eric Smit

I really hope it does not.

Thanks everyone for the help.

 

[Maddog2020]

I assume all is still good?

 

[Graham]

Mine does it intermittent too. Been to dealership twice couldn't duplicate once, yet it does it for me the very next day every time. Only happens when sitting many hours like overnight. I even towed it there as a no start and then wtf it starts up for the dealership like my car is mad at me or something haha. It really pisses me off, the dealership gave me a loaner every time though. Its creepy how similar my problem is to the others.. I put my car on the charger for a couple he's last week and its been starting flawlessly for last 2 weeks.. maybe when they low it won't try every time.. I have no clue..
Sent from my DROID RAZR HD using Tapatalk 2

 

[Maddog2020]

7 different solutions so far for this type of issue now!

1) New keys and theft-deterrent module
2) If the key is not in the fully locked position and the head is angled down, the vehicle may not start.
3) MM FOUND ALL FIVE GROUND WIRES CORRODED WITH GLUE. HAD TO CUT 4 INCHES OUT OF ALL WIRES AND REPLACE
4) The under hood fuse block relay center was replaced
5) The cable connected to the starter was loose
6) The LOC and amp that caused the battery to drain, so low that it wouldn't start. This also somehow caused all my key fobs to not work, the immobilizer to lose it's programming, and all the "modules". Charge battery and reprogram all the modules and immobilizer and key fobs.
7) The no crank condition may be caused by the ECM receiving an intermittent exhaust camshaft position sensor signal as soon as the ignition is turned On. As a result, the ECM does not send a crank request signal because it has determined that the engine is already running. Replace the exhaust camshaft position sensor according to the Service Information procedures.

 

[Graham]

Thanks. I do remember it starring to start then (the starter would engage and turn over) but then release shut off and re engage and start it in an awkward quick second or two. Maybe the starter cable is loose.. thanks for the input I will check the cable and tell the dealership about the rest. They keep giving me an impala loaner, 2012 with the direct injected 3.6l with 302hp.. man that thing is a fun Engine, it has a power band like a 2stroke dirt bike almost but only 25 MPG when I'm driving it.

Sent from my DROID RAZR HD using Tapatalk 2

 

[sonic hotness]

Yup everything fine so far
but iam super scared everytime i get ready to start it kinda sucks


Mine was loose cable on starter

 

[Thoth]

I have a Sonic LT Turbo with 6 speed manual transmission that I bought in March 2012. It has about 5,000 miles on it.

Two weeks ago I was unable to start the car, although the electric system worked with the lights, radio, etc. The engine did not crank. I had it towed to a local auto repair shop because the dealer is about an hour's drive away. It started for the mechanic. His opinion was that I had not pushed the clutch pedal in completely.

A few days later, it failed to start again, although I pushed the clutch pedal to the floor. The transmission was in neutral. I pushed the clutch pedal up and down sveral times and put the transmission in different gears. Then the car started. Perhaps, is the switch--that prevents the car from starting unless the clutch pedal in pushed to the floor--sticking? And by pushing the pedal up and down and changing gears, it became unstuck?

Thoth