Official: Ordered Chevy Sonic Crew
- Thread starter Sonic-Mike
- Start date
laborsmith
New member
There is a document that carries a title such as: VEHICLE PURCHASE ORDER, that is the actual deal. On the right, somewhere in the middle, will be a section of the document carrying a title similar to: DEALER INSTALLED OPTIONS. In that section can be placed words to cover the situation regarding the wheels.
I speak from experience. Whatever is on the document is the contract, and if the wheels are on that document, whether typed or handwritten, they will be a part of your purchase contract.
So if the optional black wheels are not available Monday you can complete the deal as long as words covering the black wheels are included in that document and rest assured it will work out the way you want.
Caveat: I am not a lawyer but I have done what I am suggesting to positive effect. And including those words in that section of the document mentioned should ease your mind.
I will try to answer any questions you have tomorrow.
Laborsmith
I speak from experience. Whatever is on the document is the contract, and if the wheels are on that document, whether typed or handwritten, they will be a part of your purchase contract.
So if the optional black wheels are not available Monday you can complete the deal as long as words covering the black wheels are included in that document and rest assured it will work out the way you want.
Caveat: I am not a lawyer but I have done what I am suggesting to positive effect. And including those words in that section of the document mentioned should ease your mind.
I will try to answer any questions you have tomorrow.
Laborsmith
Mr. laborsmith, what would be your quess on the arival on my sonic coming to choo choo. since today I got the e-mail I have been waiting to see that its 4B00. and I see the ny guys is due the 16th and thats a lot shorter trip then mine. I would venture to say its aleast a 653 mile trip to tennessee a 10 hr. drive by car. whats your take on it kind sir......
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laborsmith
New member
4B00
Are you certain the car is shipping by train? Just asking because cars can go by truck somewhat over 600 miles, just how many over I do not know.
Going by truck is best. If it was assembled on Thursday, the earliest it would go is probably Monday. Trucks do not leave the factory until carrying a full load. The reason going by truck is best is the rail autocars can spend multiple days in a yard while the whole train is being put together.
One way to tell your car is loaded is when you click on your VIN the Window Sticker appears. I print them out as a souvenir but that's just me. Once the car gets to your dealer the Window Sticker will not appear when you click the VIN.
Congrats and please post when it arrives.
Laborsmith
Are you certain the car is shipping by train? Just asking because cars can go by truck somewhat over 600 miles, just how many over I do not know.
Going by truck is best. If it was assembled on Thursday, the earliest it would go is probably Monday. Trucks do not leave the factory until carrying a full load. The reason going by truck is best is the rail autocars can spend multiple days in a yard while the whole train is being put together.
One way to tell your car is loaded is when you click on your VIN the Window Sticker appears. I print them out as a souvenir but that's just me. Once the car gets to your dealer the Window Sticker will not appear when you click the VIN.
Congrats and please post when it arrives.
Laborsmith
laborsmith
New member
In that case, my guess is a week before off loaded at the yard, plus a minimum of two days up to a week before it leaves on the truck, so ten days to two weeks.
I thought you might be referring to Chattanooga given the miles but was not sure. So 620+ miles is close enough to be trucked and 653 miles needs to be trained.
I have posted this before from GMConnects, but now might be a good time to repost:
"What do common Railroad terms mean?
Delivered at Interchange
May switch tracks or the like then on to the next stop
After the interchange you may need to call Union Pacific. The railcar may change carriers.
Delivered at Industry
This is the end of the Rail journey. Rail Car is waiting to be unloaded. Then the Car is just waiting on a truck for the last leg.
ON HOLD
Hold can be anything, no real way to know why it is on HOLD. If it is a prolonged length of time contact the general manager and ask the reason
Bad Order
There is something wrong with the rail car (not your car)….a mechanical failure or the like.
CSX SHIPPING STATUS
Only two possible status for CSX ONHOLD OR SHIPPABLE
Constructively placed
Rail car has been put on a side track waiting to hook up to next ride or to another area depending on the situation
Placed at Customer Location
"placed at customer location" is in a position at the terminal to be unloaded. Is waiting to get moved over to the unloading area
WAY BILLED
The waybill update just means that they have the paper work for the railcar to continue
Diverted in Transit
Change in destination or routing OR instructions- may be a change in destination, route, name of consignee, name of consignor,
party to notify, etc. It is a change in instruction. It doesn’t mean the train itself is diverted. It could be something as simple
as a change made in the paperwork
How do I track my car on a railcar?
The first thing you will need is a railcar number. This can be received from your dealer by asking them to contact the Dealer Business Center and asking for it. You can also call Customer Service and ask an advisor for it. Not in all cases will your dealer provide you with a railcar number nor will the Customer Service Reps. I think a lot has to do with the relationship you develop with them. Once you have a railcar number, most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.
Union Pacific
1. Call UP at 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update
These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long."
Laborsmith
I thought you might be referring to Chattanooga given the miles but was not sure. So 620+ miles is close enough to be trucked and 653 miles needs to be trained.
I have posted this before from GMConnects, but now might be a good time to repost:
"What do common Railroad terms mean?
Delivered at Interchange
May switch tracks or the like then on to the next stop
After the interchange you may need to call Union Pacific. The railcar may change carriers.
Delivered at Industry
This is the end of the Rail journey. Rail Car is waiting to be unloaded. Then the Car is just waiting on a truck for the last leg.
ON HOLD
Hold can be anything, no real way to know why it is on HOLD. If it is a prolonged length of time contact the general manager and ask the reason
Bad Order
There is something wrong with the rail car (not your car)….a mechanical failure or the like.
CSX SHIPPING STATUS
Only two possible status for CSX ONHOLD OR SHIPPABLE
Constructively placed
Rail car has been put on a side track waiting to hook up to next ride or to another area depending on the situation
Placed at Customer Location
"placed at customer location" is in a position at the terminal to be unloaded. Is waiting to get moved over to the unloading area
WAY BILLED
The waybill update just means that they have the paper work for the railcar to continue
Diverted in Transit
Change in destination or routing OR instructions- may be a change in destination, route, name of consignee, name of consignor,
party to notify, etc. It is a change in instruction. It doesn’t mean the train itself is diverted. It could be something as simple
as a change made in the paperwork
How do I track my car on a railcar?
The first thing you will need is a railcar number. This can be received from your dealer by asking them to contact the Dealer Business Center and asking for it. You can also call Customer Service and ask an advisor for it. Not in all cases will your dealer provide you with a railcar number nor will the Customer Service Reps. I think a lot has to do with the relationship you develop with them. Once you have a railcar number, most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by GM is given as a courtesy and if we call live personnel we will lose our data and ability to track
CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say ETTX (whatever initials you have) then wait for the next prompt. OR key in 32-81-81-92 (for ETTX)(letter and position on your phone)
4. When prompted for the car number, say 907048 or key in whatever your car number is
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.
Union Pacific
1. Call UP at 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example ETTX123456 all together
4. Listen for your update
These automated systems can be frustrating. Keep in mind they are intended for use by folks that use them daily all day long."
Laborsmith
PapaSmurf805
Member
03/19/2012 (1100) Order placed at dealership. Order passed GM edit tables but dealer has not received allocation to place order.
03/19/2012 (1102) Order entered via web.
03/20/2012 (2000) Order accepted by GM. Dealer used allocation to place order into production.
03/20/2012 (2500) Order preferenced. Order pulled to the production system.
03/20/2012 (3000) Order accepted by production control. Parts being ordered and production process is underway.
03/22/2012 (3100) Order available to sequence.
03/23/2012 (3300) Order scheduled for production. Order is scheduled into the plant build cycle.
03/27/2012 (3400) Order Broadcast (internal plant paperwork order produced). Order is sent to various build & supplier areas to bring order together.
04/10/2012 (3800) Order produced and vehicle is being prepared for shipping. For Cadillac, GMC and Buick customers, please contact your dealer or customer service for further updates as no further updates available at this time.
04/11/2012 (4000) Vehicle available to ship.
04/11/2012 (4150) Invoiced (order is invoiced to the dealer).
04/11/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/11/2012 (4200) Shipped (vehicle is shipped to the dealer or interim point of delivery).
04/12/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/11/2012 (4300) Interm transfer. Processing transfer to QC or vendor.
04/15/2012 (4200) Shipped (vehicle is shipped to the dealer or interim point of delivery).
The dealer gave me the rail car number but no way of tracking that I can find, so pretty much worthless. But it's on it's way.
03/19/2012 (1102) Order entered via web.
03/20/2012 (2000) Order accepted by GM. Dealer used allocation to place order into production.
03/20/2012 (2500) Order preferenced. Order pulled to the production system.
03/20/2012 (3000) Order accepted by production control. Parts being ordered and production process is underway.
03/22/2012 (3100) Order available to sequence.
03/23/2012 (3300) Order scheduled for production. Order is scheduled into the plant build cycle.
03/27/2012 (3400) Order Broadcast (internal plant paperwork order produced). Order is sent to various build & supplier areas to bring order together.
04/10/2012 (3800) Order produced and vehicle is being prepared for shipping. For Cadillac, GMC and Buick customers, please contact your dealer or customer service for further updates as no further updates available at this time.
04/11/2012 (4000) Vehicle available to ship.
04/11/2012 (4150) Invoiced (order is invoiced to the dealer).
04/11/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/11/2012 (4200) Shipped (vehicle is shipped to the dealer or interim point of delivery).
04/12/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/11/2012 (4300) Interm transfer. Processing transfer to QC or vendor.
04/15/2012 (4200) Shipped (vehicle is shipped to the dealer or interim point of delivery).
The dealer gave me the rail car number but no way of tracking that I can find, so pretty much worthless. But it's on it's way.
laborsmith
New member
Papa: Check out the post above your last post.
Laborsmith
Laborsmith
PapaSmurf805
Member
The only issue is, the company transporting my car is Norfolk Southern, neither of the companies listed.
Called and was able to trace via phone with information below.
Phone 800-497-2919
Monday - Friday 7:00 am - 7:00pm EST
Saturday 9:00am - 1:00pm EST
Option 1 Tracing Assistance.....Say Tracing (or press 1)
(This will give the current location of the equipment)
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laborsmith
New member
Although GMConnects doesn't show it yet, my car is at the dealership. Due to the dealer prep. and personal work schedules I will wait until Saturday to pick it up. It came in with the silver wheels and the black wheels will be at the dealership some time in the future when the supplier system gets back on track. At that time the wheels will be swapped around and I will bring the silver ones home for either winter tires (doubtful) or sale (likely).
02/22/2012 (1100) Order placed at dealership. Order passed GM edit tables but dealer has not received allocation to place order.
02/22/2012 (1102) Order entered via web.
02/28/2012 (2000) Order accepted by GM. Dealer used allocation to place order into production.
02/28/2012 (2500) Order preferenced. Order pulled to the production system.
02/28/2012 (3000) Order accepted by production control. Parts being ordered and production process is underway.
03/15/2012 (3100) Order available to sequence.
03/15/2012 (3300) Order scheduled for production. Order is scheduled into the plant build cycle.
03/22/2012 (3400) Order Broadcast (internal plant paperwork order produced). Order is sent to various build & supplier areas to bring order together.
04/04/2012 (3800) Order produced and vehicle is being prepared for shipping. For Cadillac, GMC and Buick customers, please contact your dealer or customer service for further updates as no further updates available at this time.
04/04/2012 (4000) Vehicle available to ship.
04/04/2012 (4150) Invoiced (order is invoiced to the dealer).
04/05/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/16/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/18/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
Getting really antsy.
02/22/2012 (1102) Order entered via web.
02/28/2012 (2000) Order accepted by GM. Dealer used allocation to place order into production.
02/28/2012 (2500) Order preferenced. Order pulled to the production system.
02/28/2012 (3000) Order accepted by production control. Parts being ordered and production process is underway.
03/15/2012 (3100) Order available to sequence.
03/15/2012 (3300) Order scheduled for production. Order is scheduled into the plant build cycle.
03/22/2012 (3400) Order Broadcast (internal plant paperwork order produced). Order is sent to various build & supplier areas to bring order together.
04/04/2012 (3800) Order produced and vehicle is being prepared for shipping. For Cadillac, GMC and Buick customers, please contact your dealer or customer service for further updates as no further updates available at this time.
04/04/2012 (4000) Vehicle available to ship.
04/04/2012 (4150) Invoiced (order is invoiced to the dealer).
04/05/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/16/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/18/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
Getting really antsy.
laborsmith
New member
LazyLion: GMConnects picks the info the next day, ie: 24 hours after.
Zuph: Probably one of two things, either your car got pulled for a QC, still happens to one or two of every hundred, or you are waiting for a rail autocar to be filled.
I'll be heading toward Grand Rapids later today to have a new version of an intake installed and checked so I probably will not be back to my computer until Friday.
Laborsmith
Zuph: Probably one of two things, either your car got pulled for a QC, still happens to one or two of every hundred, or you are waiting for a rail autocar to be filled.
I'll be heading toward Grand Rapids later today to have a new version of an intake installed and checked so I probably will not be back to my computer until Friday.
Laborsmith
TurboGrayLZ
New member
Good To hear that you have a plan. I have not decided yet on the factory black wheels or just wait for more options. My car is suppose o be built this week but I haven't heard anything. Well i hope you get the wheels soon.
I got my car from the lot. (Black LT 1.4l T) My wife ordered her Sonic last week. Just got the Track # from the dealership about 5 mins ago. Here's what gmconnect says:
"Status 04/18/2012 - Vehicle has been entered into the system and will be updated the following business day in most cases.
Checked on 00/00/0000 00:00:00"
Here's what chevy says:
"We've received your order from the dealer, however it is not available for tracking. If you would like specific information about when your order will be ready, please contact your local dealer. You can also visit this site periodically to check for updated information. While here, be sure to explore your vehicle, review your order summary, and shop for the accessories that can make a great car even better."
"Status 04/18/2012 - Vehicle has been entered into the system and will be updated the following business day in most cases.
Checked on 00/00/0000 00:00:00"
Here's what chevy says:
"We've received your order from the dealer, however it is not available for tracking. If you would like specific information about when your order will be ready, please contact your local dealer. You can also visit this site periodically to check for updated information. While here, be sure to explore your vehicle, review your order summary, and shop for the accessories that can make a great car even better."
The Chevy tracking site is less than worthless, and won't update throughout the entire process.
laborsmith
New member
Ya gotta love the total lack of credibility the Chevy Track Your Order provides.
I decline to further elucidate on the grounds that any additional thought on this subject serves only to raise my blood pressure.
Laborsmith
I decline to further elucidate on the grounds that any additional thought on this subject serves only to raise my blood pressure.
Laborsmith
I picked up my car today and was I surprised to see the black wheels on it! The dealership and everyone who works there came through for me in spades. Of course now the weather is turning to **** here in the north east but we will see better weather again soon. Meanwhile I will take the time to become accustomed to the DIC and the infotainment system. This whole ordering and tracking thing has been fun! Thanks for all the information that is shared here.
04/04/2012 (4150) Invoiced (order is invoiced to the dealer).
04/05/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/16/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/18/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/21/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/24/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
Stuck on a rail car in Illinois. It baffles me to find out that instead of shipping it 400 miles south via truck, they'd go rail car via Chicago.
04/05/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/16/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/18/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/21/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
04/24/2012 (4B00) Your car is bayed and is waiting for transportation by truck, rail or transfer to vendor.
Stuck on a rail car in Illinois. It baffles me to find out that instead of shipping it 400 miles south via truck, they'd go rail car via Chicago.